Maria Padilla
Winter Park,FL
Summary
Dedicated and reliable professional with a strong commitment to teamwork, customer service excellence, and quality assurance. Possess a proven track record of delivering exceptional results and contributing positively to team dynamics. Seeking a role where hard work and dedication are highly valued and where I can continue to excel in delivering outstanding service and performance.
Overview
25
25
years of professional experience
Work History
Crew Member
Trader Joe's
07.2014 - Current
- Participated in ongoing training programs, actively updating knowledge of company policies and procedures to ensure compliance and effectiveness in job performance.
- Utilized expertise to stock shelves and organize aisles within the assigned department, contributing to an efficient and visually appealing store layout.
- Implemented proper labeling and storage techniques to maintain the freshness and quality of food and fresh ingredients in coolers or freezers, enhancing product appeal and minimizing waste.
- Elevated customer satisfaction levels by consistently delivering friendly and efficient service at the register, effectively addressing inquiries and completing transactions with accuracy and professionalism.
Stock Associate/Back Room
Target
01.2004 - 01.2014
- Received incoming shipments and actively participated in unloading procedures, ensuring timely and accurate processing of inventory.
- Efficiently palletized and staged orders, optimizing workflow and contributing to the smooth operation of the logistics process.
- Conducted thorough inspections of incoming shipments to detect damages and discrepancies, maintaining high standards of quality control and accuracy in inventory management.
- Directed the movement of shipments to designated storage and sale areas, facilitating organized and efficient inventory handling.
- Played a key role in training new hires, providing guidance and support to ensure their successful integration into the team and adherence to company protocols.
- Implemented effective loss prevention strategies to safeguard store assets and minimize shrinkage, contributing to a secure and profitable retail environment.
- Reviewed order slips, accurately picked products, and staged merchandise for shipment, facilitating timely and accurate order fulfillment while adhering to established procedures and quality standards.
Sales Lead
Old Navy
01.2000 - 01.2003
- Minimized losses by delivering exceptional customer service, effectively addressing customer needs and concerns while fostering positive relationships and enhancing brand loyalty.
- Contributed to visual merchandising efforts, ensuring attractive and appealing product displays that captivated customers and boosted sales.
- Consistently exceeded sales targets through proactive prospecting, relationship-building, and effective closing techniques, driving revenue growth and maximizing profitability.
- Demonstrated strong product knowledge and understanding of customer needs to select the correct products, ensuring customer satisfaction and compliance with product specifications and applicable regulations.
Sales Associate
Niketown
01.1999 - 01.2000
- Consistently produced top sales results by leveraging strong product knowledge and effective sales techniques, contributing to the overall success of the store.
- Provided outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience for customers.
- Streamlined processes within the store's operations by organizing merchandise layouts for easy access, optimizing the flow of customers and improving overall efficiency.
- Conducted product demonstrations to highlight features and benefits, effectively addressing customer objections and promoting positive aspects of the products.
Education
General Studies -
Franklin D. Roosevelt H.S.
Brooklyn, NY01.1997
Skills
- Workplace Safety
- Order Filling
- Warehousing functions
- Stock replenishment
- Capable of lifting up to 75lbs with ease
- Detail-oriented, organized, and highly self-motivated
- Proficient in operating forklifts and palette jacks
- Flexible with work hours to accommodate operational needs
- Exceptional reading comprehension and communication skills
Timeline
Crew Member
Trader Joe's
07.2014 - Current
Stock Associate/Back Room
Target
01.2004 - 01.2014
Sales Lead
Old Navy
01.2000 - 01.2003
Sales Associate
Niketown
01.1999 - 01.2000
General Studies -
Franklin D. Roosevelt H.S.