Summary
Overview
Work History
Education
Skills
Timeline
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Maria Palacios

Katy,TX

Summary

Dynamic and results-oriented professional with extensive experience in restoration, hygiene maintenance, and retail management, notably with Fulfillment Personnel Services. Excelled in fire damage restoration and team leadership, significantly enhancing project quality and efficiency. Proficient in Spanish and English, adept at report writing, budgeting, and leveraging computer skills for operational excellence. Demonstrated commitment to safety and excellence, holding certifications in CPR, CPI, and asbestos management.

Overview

3
3
years of professional experience

Work History

Restoration Supervisor

Fullfillment personnel services
Katy, TX
08.2024 - Current
  • Oversaw quality control to check completeness, accuracy and skill of completed work.
  • Delegated work to staff, setting priorities and goals.
  • Created work crew schedules and delegated assignments.
  • Provided technical guidance to team members in order to maintain high quality standards throughout the project.
  • Developed safety policies and procedures for proper use of tools and equipment onsite.

Youth Care Worker

deployed services
Carrizo Springs, TX
11.2023 - 04.2024
  • Monitored health and well-being of clients and reported significant health changes.
  • Supervised daily activities and ensured a safe environment for all youth.
  • Developed, implemented, and monitored behavior management plans for youth.
  • Encouraged completion of daily chores and personal hygiene practices.
  • Collaborated with mental health professionals to address specific needs of youths.

Hygiene Service Technician

fullfillment personnel services
Fort Bliss, TX
12.2022 - 10.2023
  • Performed routine maintenance and inspection of hygiene service equipment.
  • Identified and reported any deficiencies in sanitation systems to management.
  • Scheduled preventive maintenance checks for all hygiene service equipment regularly.
  • Disinfected surfaces using approved cleaning solutions according to safety protocols.
  • Cleaned and sanitized restrooms, kitchens, break rooms, locker rooms.

Retail Supervisor

Landry's Trex Cafe
Kissimmee, FL
12.2021 - 12.2022
  • Conducted daily sales analysis to adjust sales strategies and meet targets.
  • Managed daily operations, client relations and IT.
  • Performed daily audits of merchandise displays, pricing accuracy and store security measures.
  • Processed credit card payments and counted back change and currency with accuracy rate.
  • Analyzed operational data such as sales figures, stock levels and employee attendance records to identify areas needing improvement or optimization.
  • Updated visual merchandising displays to attract customers and promote sales.

Education

High School Diploma -

Freedom High School
Orlando, FL
05-2021

Skills

  • Fire damage restoration
  • Demolition and reconstruction
  • Biohazard cleanup
  • Sales team assistance
  • Goals and performance
  • Report writing and budgeting
  • First aid
  • FLUENT IN SPANISH
  • FLUENT IN ENGLISH
  • Computer skills
  • Asbestos certified
  • CPR certified
  • CPI certified

Timeline

Restoration Supervisor

Fullfillment personnel services
08.2024 - Current

Youth Care Worker

deployed services
11.2023 - 04.2024

Hygiene Service Technician

fullfillment personnel services
12.2022 - 10.2023

Retail Supervisor

Landry's Trex Cafe
12.2021 - 12.2022

High School Diploma -

Freedom High School

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Maria Palacios