Maria Palacios Juarez
Sparks
Summary
Dynamic Team Lead at Panera with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in performance monitoring and training, I successfully improved closing times while fostering a collaborative environment with all of my coworkers. Bilingual in English and Spanish, I excel in maintaining high standards of service and fast learning. Developed strategic planning skill in a collaborative environment, looking to transition into new role
Overview
2026
2026
years of professional experience
Work History
Volunteer
Winnemucca, NV
- Assisted in organizing community events to enhance local engagement and awareness.
- Collaborated with team members to develop outreach programs addressing community needs.
- Assisted with special events and programs.
Team Lead
Panera
Sparks, NV
06.2025 - Current
- Led team in delivering exceptional customer service and maintaining store standards throughout the opening of a brand new Panera Cafe.
- Trained new team members on operational procedures and best practices.
- Helped resolve customer service issues
- Coordinated daily tasks to ensure efficient workflow and timely service delivery.
- Managed various responsibilities including register, food and drink prep, baking, and closing duties.
- Helped improve closing times
Education
High School Diploma -
Spanish Springs High School
Sparks, NV06-2026
Skills
- Attention to detail
- Customer service
- Performance monitoring and training
- Cash handling
- Reliable and adaptable
- Team collaboration
- Bilingual: English & Spanish (fluent)
Timeline
Team Lead
Panera
06.2025 - Current
Volunteer
High School Diploma -
Spanish Springs High School