Maria Palacios Juarez
Sparks
Summary
Friendly, dependable, and customer-focused professional with experience in fast-paced retail and food service environments, including Starbucks and Panera Bread. Skilled at providing exceptional customer service, handling multiple tasks efficiently, resolving customer concerns with professionalism, and maintaining a positive attitude under pressure. Fluent in both English and Spanish, with strong communication and interpersonal skills. Eager to bring excellent organization, attention to detail, and a welcoming demeanor to a receptionist or administrative role while continuing to grow professionally.
Overview
1
1
year of professional experience
Work History
Volunteer
- Assisted in organizing community events to enhance local engagement and awareness.
- Collaborated with team members to develop outreach programs addressing community needs.
- Assisted with special events and programs.
Barista
Starbucks
02.2026 - Current
- Prepared and served high-quality beverages to ensure customer satisfaction.
- Operated espresso machines and other equipment efficiently for consistent drink quality.
- Maintained cleanliness of work areas, adhering to health and safety standards.
- Assisted customers with menu selections, providing detailed product knowledge.
- Handled cash transactions accurately while managing the register effectively.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Team Lead
Panera
06.2025 - 02.2026
- Led team in delivering exceptional customer service and maintaining store standards throughout the opening of a brand new Panera Cafe.
- Trained new team members on operational procedures and best practices.
- Helped resolve customer service issues
- Coordinated daily tasks to ensure efficient workflow and timely service delivery.
- Managed various responsibilities including register, food and drink prep, baking, and closing duties.
- Helped improve closing times
Education
High School Diploma -
Spanish Springs High School
Sparks, NV06.2026
Skills
- Fluent in Spanish
- Teamwork and collaboration
- Customer service
- Answering phones
- Organized and efficient
- Problem-solving
- Leadership qualities
- Attention to detail
- Adaptability and dependability
Languages
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
02.2026 - Current
Team Lead
Panera
06.2025 - 02.2026
Volunteer
High School Diploma -
Spanish Springs High School