Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Pardo

Bloomingburg,NY

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

7
7
years of professional experience

Work History

Medical Assistant

White Plain Physician Associate ENT Dept
03.2023 - Current
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.

Senior Clerk

Montefiore Medical Center Moses Division
07.2019 - Current
  • Perform Front desk duties, including answer phones, schedule appointments
  • Upgrade or downgrade diagnostic orders
  • Collect co-pay,
  • Verify insurance
  • Confirm appointments prior of exam
  • Complete over 45 incomplete work-queue errors

Surgical Coordinator/ Senior Medical Assistant

Good Samaritan Hospital Medical Center
06.2017 - 03.2023
  • Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
  • Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
  • Streamlined patient check-in process for surgical appointments, reducing wait times and increasing satisfaction.
  • Assisted surgeons in preparing for procedures, ensuring all necessary equipment and supplies were readily available.
  • Served as liaison between patients, families, clinicians, and hospital staff throughout entire surgical process.
  • Organized transportation arrangements for post-operative patients when necessary, easing their transition from hospital to home recovery environments.
  • Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to procedure itself or recovery expectations afterward.
  • Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
  • Verified insurance coverage and obtained pre-authorizations.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Answered phone calls and messages for 3-physician 2 medical facility, scheduling appointments, and handling patient inquiries.

Psychiatric Technician

Catskill Regional Medical Center / Crmc
11.2016 - 06.2017
  • Enhanced patient care by implementing individualized treatment plans and providing therapeutic interventions.
  • Ensured safe and supportive environment for patients through close monitoring and crisis management techniques.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans, improving overall patient outcomes.
  • Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting calm atmosphere conducive to healing.
  • Conducted initial intake assessments for new patients, gathering essential information needed for proper diagnosis and treatment planning.
  • Charted on each patient daily.
  • Treated clients and families with respect and dignity.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Monitored patient behavior and immediately reported changes to supervising physician.

Education

Bachelor of Science - Psychology

University of Phoenix
Tempe, AZ
08.2015

No Degree - Medical Assistant

Center For Employment
New York, NY
05.1994

High School Diploma -

John. F. Kenndy
Bronx, NY
06.1992

Skills

  • HIPAA Compliance
  • Phlebotomy
  • Patient Flow Management
  • Medical Billing
  • Patient Scheduling
  • Patient-Focused Care
  • Payment Collection
  • Procedure Assistance
  • Medical Terminology
  • OB/GYN Procedures
  • Specimens Collection and Processing
  • Fluent in Spanish
  • Orthopedic Splints
  • Inventory Management

Timeline

Medical Assistant

White Plain Physician Associate ENT Dept
03.2023 - Current

Senior Clerk

Montefiore Medical Center Moses Division
07.2019 - Current

Surgical Coordinator/ Senior Medical Assistant

Good Samaritan Hospital Medical Center
06.2017 - 03.2023

Psychiatric Technician

Catskill Regional Medical Center / Crmc
11.2016 - 06.2017

Bachelor of Science - Psychology

University of Phoenix

No Degree - Medical Assistant

Center For Employment

High School Diploma -

John. F. Kenndy

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Maria Pardo