Maria Parets
Sarasota,FL
Summary
Dynamic customer service professional with a proven track record at Go Fruit Juice Bar, enhancing client retention through exceptional service and effective issue resolution. Skilled in appointment scheduling and patient relations, I excel in fostering positive interactions while maintaining high standards of confidentiality and compliance. Committed to delivering quality experiences in fast-paced environments.
Overview
2022
2022
years of professional experience
Work History
Costumer Service
Go Fruit Juice Bar
- Streamlined order fulfillment processes for faster customer service and satisfaction.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Provided exceptional customer service, resulting in increased client retention rates.
- Operated cash registers accurately, ensuring correct transactions and efficient customer service.
- Established and maintained client rapport by utilizing quality customer service.
- Developed and implemented strategies to deliver quality customer service.
Front Desk Receptionist
MINSAP
2019 - 12.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
Education
Diploma -
Compu-Med Vocational Careers
Hialeah, FL06.2025
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- X-ray processing
- Appointment scheduling
- Team collaboration
- Instrument sterilization techniques
- Patient scheduling
- Infection control proficiency
- Patient relations
- Impression taking skills
- Treatment room breakdown
- Oral hygiene education
- Patient education
- Dental material handling
- Sanitation protocols
- Electronic charting
- Teeth cleaning assistance
- Patient services
- Restorative procedures
- Oral surgery assistance
- Knowledgeable in software
- Dental staff support
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Costumer Service
Go Fruit Juice Bar
Front Desk Receptionist
MINSAP
2019 - 12.2021
Diploma -
Compu-Med Vocational Careers
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