Compassionate Community Health Worker with 10 years of experience in fast-paced positions. Committed to providing resources to community members to improve wellness through hands-on support, education, and advocacy.
Overview
15
15
years of professional experience
Work History
Lead Community Health Worker
Oklahoma City County Health Department
09.2021 - Current
Oversee the Community Health Workers' daily operations, including functional coordination and administration of subordinate staff performing related work, including allocation, training, and problem resolution.
Work to reduce cultural and socio-economic barriers between clients and institutions.
Serve caseload of clients similar to Community Health Workers, taking on more complex cases as needed.
Educate clients, assist them in assessing health-related and social services, provide support and advocacy, and facilitate community resources.
Monitor performance and make recommendations for personnel actions; motivate employees to achieve peak productivity and performance.
Establish positive, supportive relationships with participants and provide feedback to other members of the team.
Collect data and generate documents and reports necessary for grant activity.
Travel to off-site locations to perform job duties as needed; occasionally, this may require the employee to work evenings or weekends.
Assist in community-based classes/education and conduct prevention screening.
Build and maintain positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors, and office staff, from diverse cultural and socio-economic backgrounds.
Community Health Worker
Variety Care
11.2017 - 08.2021
Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
Addressed patient concerns and provided support to vulnerable demographics.
Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
Worked directly with patient treatment teams and participated in care coordination procedures.
Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
Collaborated with external organizations to coordinate health and social services.
Coordinated immunization clinics in collaboration with local public health departments, increasing vaccination rates among vulnerable populations.
Engaged clients in health-related activities to enhance overall well-being.
Set up community health education and promotion programs to reduce chronic conditions.
Family Team Outreach Medical Case Manager
Boston Health Care For The Homeless Program
10.2009 - 11.2017
Provided in-depth support to families and pregnant women placed in hotel shelters by the Department of Housing and Community Development.
Identified clients' medical, behavioral health, social, and educational needs, and assisted in identifying and accessing resources to meet their needs.
Provided clients with information concerning the availability of resources within the community and facilitated access to those, such as food pantries, schools, clinics, recreational facilities, and governmental and private organizations.
Conducted follow-up visits with each client on an individualized schedule based on their needs.
Provided clients with material support such as diapers, formulas, wipes, school uniforms, and clothing, for all children and adults as needed.
Assisted clients applying for SNAP, and TANF, using Ma.gov. portal.
Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.
Partnered with physicians, social workers, activity therapists, and nutritionists, to develop and implement individualized care plans and document patient interactions and interventions in electronic charting systems.
Served as interpreter, accompanied clients to specialists' appointments and schools' IEPs.
Education
Associate of Science - Community Public Health
Oklahoma City Community College
Oklahoma City, OK
08.2025
Skills
Healthcare Navigation
Training facilitation
Microsoft Office proficiency
HIPAA guidelines
First Aid Training
Motivational Interviewing
Community-based resources
Bilingual in English and Spanish
Public outreach
Resource Advocacy
Critical Thinking
Community Outreach
Languages
Spanish
Native or Bilingual
Timeline
Lead Community Health Worker
Oklahoma City County Health Department
09.2021 - Current
Community Health Worker
Variety Care
11.2017 - 08.2021
Family Team Outreach Medical Case Manager
Boston Health Care For The Homeless Program
10.2009 - 11.2017
Associate of Science - Community Public Health
Oklahoma City Community College
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