Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Maria Pelagio

Glendale,AZ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Transportation Specialist

Amazon
11.2020 - Current
  • Coordinated schedules and communicated changes to customers.
  • Worked with service providers to resolve issues and correct delays.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Tracked shipments from dispatch through delivery to verify timely arrival.
  • Met safety and regulatory standards for full operational compliance.
  • Led shipment scheduling and routing with carriers, enabling reliable customer updates.
  • Determined most effective mode and routing of materials to customer locations and company facilities.
  • Planned and oversaw LTL transportation.

Clinical Coordinator

Wellspring Medical Services
07.2017 - 07.2020
  • Registered new patients into computer system and verified addresses, telephone numbers and insurance information.
  • Advised office manager of problems and concerns and assisted with problem-solving.
  • Collected payments and entered charges into computer system.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
  • Followed up with patients to reschedule missed appointments.
  • Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
  • Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.

Supervisor

Carl's Jr
07.2014 - 07.2017
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Completed cash and credit card transactions accurately using POS software.

Education

High School Diploma -

Kaizen Education Foundation Dba Maya High School
Phoenix, AZ
05.2015

Skills

  • Communication
  • Time Management
  • Microsoft Outlook
  • Microsoft Excel
  • Transportation and Logistics Coordination

Languages

Spanish
Professional Working

Timeline

Transportation Specialist

Amazon
11.2020 - Current

Clinical Coordinator

Wellspring Medical Services
07.2017 - 07.2020

Supervisor

Carl's Jr
07.2014 - 07.2017

High School Diploma -

Kaizen Education Foundation Dba Maya High School

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Maria Pelagio