Maria Perez
Portland,OR
Overview
9
9
years of professional experience
Work History
Admissions Director
The Tech Academy
Portland, OR
12.2020 - Current
- Developed and implemented an admissions strategy to increase applicant enrollment.
- Analyzed student data to identify trends in enrollment patterns and develop strategies to address them.
- Reviewed application packages submitted by applicants to ensure completeness and accuracy.
- Provided guidance and support to applicants throughout the admissions process.
- Assessed student records to determine eligibility requirements for admission.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Peer Mentor/Camp Counselor
TLC TnT
Portland, OR
05.2015 - Current
- Established and built relationships with campers to ease fears in new environment.
- Came up with volunteer and community service ideas to participate in throughout the year
- Was assigned as a mentor for a high school student
- Helped create a budget for summer camp by obtaining grants.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Established and built relationships with campers to ease fears in new environment.
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
Class Instructor
Sitton Elementary
Portland, OR
10.2017 - 04.2020
- Worked with coworkers to improve organization of day schedule, develop classes for each term and implement lesson plans for each session.
- After two months was promoted to teach three classes
- Resolved and mediated issues among students
- Built rapport with students and families
- Provided individualized instruction to students based on their needs and enhance student learning.
- Organized group activities to promote collaboration among students.
Restaurant Server
Northwest Place
Portland, OR
08.2018 - 03.2019
- Worked quickly and effectively while paying attention to details to provide guests the best experience
- Maintained restaurants appearance
- Dealt with difficult customers while keeping composure and professionalism.
- Greeted and seated customers promptly, courteously, and professionally.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Understood and followed oral and written directions.
Education
Associate of Science, Transfer Degree -
Portland Community College
01.2021
High School Diploma -
Roosevelt High School
01.2017
Skills
- Excellent Interpersonal Skills
- Experience in Sales
- Recordkeeping Skills
- Native Fluency in Spanish
- Data Input
- Customer Service
- Conflict Resolution
- Cross Cultural Competence
Timeline
Admissions Director
The Tech Academy
12.2020 - Current
Restaurant Server
Northwest Place
08.2018 - 03.2019
Class Instructor
Sitton Elementary
10.2017 - 04.2020
Peer Mentor/Camp Counselor
TLC TnT
05.2015 - Current
Associate of Science, Transfer Degree -
Portland Community College
High School Diploma -
Roosevelt High School