Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Taqueria Al Pastor
Cashiers
Brooklyn , NY
09.2022 - Current
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Identified discrepancies between actual count and register balance; made corrections accordingly.
Performed other duties as assigned by management.
Learned roles of other departments to provide coverage and keep store operational.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Answered phone calls to assist customers with questions and orders.
Dll Deals& Discounts
Cashier & Associates
Brooklyn, Ny
06.2022 - 09.2022
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Planned and completed group projects, working smoothly with others.
Assisted with customer requests and answered questions to improve satisfaction.
Planned and completed group projects, working smoothly with others.
Cashier
Taqueria Al Pastor
Brooklyn
06.2020 - 08.2021
Processed customer payments
Stocked supplies and paper goods as needed
Performed other job functions as assigned
Greeted customers and ensure the best guest experience
Guided guests through the ordering process.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Trained new team members in cash register operation, stock procedures and customer services.
Server/Cashier
Savoy Cafe & Grill
Brooklyn
06.2015 - 01.2017
Collect payments and balance transactions with receipts
Consistently achieved the highest guest check averages among all full-time servers through suggestive selling and dessert-to-go orders
Informally recognized as Lead Server with responsibility for overseeing opening / closing and coaching and mentoring new servers regarding menu items, company policies and procedures
Frequently assisted colleagues during rush periods to foster / promote teamwork while providing exceptional service and guest dining experience.
Education
Graduate program -
New York City College of Technology- Graduate program
04.2024
HS Diploma -
ACLA High School
06.2016
Skills
MS Office
Customer Service
Management Skills
Leadership Skills
Staff Leadership
Time Management
Quick Learner
Timeline
Taqueria Al Pastor
Cashiers
09.2022 - Current
Dll Deals& Discounts
Cashier & Associates
06.2022 - 09.2022
Cashier
Taqueria Al Pastor
06.2020 - 08.2021
Server/Cashier
Savoy Cafe & Grill
06.2015 - 01.2017
Graduate program -
New York City College of Technology- Graduate program