Maria Perez

Responsibilities:

•     Schedule customer pick-ups and deliveries

•     Advocate customer needs to the internal Planning and Operations

•     Perform data entry to accurately input customers’ inbound/outbound inventory shipments as well as billing, all in a timely manner, via HUB and supply chain management system

•     Maintain an active dialogue with transportation clients regarding status of shipments to/from facilities

•     Answer customer emails, phone calls and face-to-face interactions quickly and efficiently using business professional etiquette

•     Send inventory report monthly resolve discrepancies

•     Resolve customer concerns promptly. or escalate to supervisor

•     Daily use of QuickBooks for invoicing and accounting purposes.

•     Responsible for dispatching, inbound and outbound transportation local, and out of state.

•     Payroll duties

• In charge of logistics and work flow associating with shipping and receiving.
• Helping carriers before and after delivery of orders.
• Making calls to carriers to scheduled pick ups and deliveries.
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• Branch liaison, Received calls from branches to investigate any problems and come to a resolution for the customer.
• Balance General ledgers
• Ensure all the work was resolved in compliance with industry regulations and bank procedures.