Maria Perez
Bakersfield,CA
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Can speak English and Spanish.
Overview
2
2
years of professional experience
Work History
Packer Associate
Amazon
Bakersfield, CA
09.2022 - Current
- Assisted customers in locating products within the warehouse when necessary.
- Followed all safety protocols while operating packaging equipment or handling hazardous materials.
- Organized packages according to size, weight, destination, or type of product using hand-held scanners.
- Checked for damaged goods and recorded discrepancies on appropriate paperwork.
Medical Receptionist
millennium Surgery Center
Bakersfield, CA
03.2024 - 07.2024
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Checked patients in and out for appointments and collected co-payments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Called patients to confirm scheduled appointments and obtain additional details.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Protected patients by observing strict HIPAA guidelines.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
Education
MOA - Medical Office Assistance
San Joaquin Valley College
Bakersfield, CA04-2024
High School Diploma -
Bakersfield High School
Bakersfield, CA12-2016
Skills
- Payment Collection
- Medical Terminology
- Insurance Verification
- HIPAA Compliance
- Medical Charting
- Records Management
- Office Administration
- Appointment Setting
- HIPAA Guidelines
- Co-payment collection
- Petty cash management
- Paperwork coordination
- Understanding of medical laws
- Order picking accuracy
- Efficient Packing Techniques
- Product Inspection
- Warehouse Safety
- Product Organization
- Product Packaging
- Equipment Inspection
- Multitasking
- Time Management
- HAZMAT Training
Affiliations
- reading
- swimming
- walks at the park
Languages
English
Professional
Spanish
Professional
Timeline
Medical Receptionist
millennium Surgery Center
03.2024 - 07.2024
Packer Associate
Amazon
09.2022 - Current
MOA - Medical Office Assistance
San Joaquin Valley College
High School Diploma -
Bakersfield High School
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