Maria Perez
Estancia,NM
Summary
Proven multitasker and communicator, I excelled in fast-paced environments at Stoneridge, enhancing product quality and customer satisfaction. Leveraging skills in order taking accuracy and cleaning, I boosted service efficiency and fostered positive client relationships, contributing significantly to repeat business and waste reduction, achieving notable cost savings.
Overview
18
18
years of professional experience
Work History
Food Service Worker
Business Owner
01.2024 - 05.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Developed and maintained positive relationships with customers to enhance service.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Managed inventory levels to prevent shortages and reduce waste.
- Implemented waste reduction strategies, contributing to cost savings.
- Processed customer payments and balanced cash drawers.
Quality Control Inspector
Stoneridge
01.2017 - 01.2024
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Receptionist
Securitas
03.2006 - 12.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Montesinos
Juarez Mexico07-1996
Skills
- Multitasking
- Cleaning and sanitation
- Order taking accuracy
- Food assembly
Languages
Spanish
Full Professional
Timeline
Food Service Worker
Business Owner
01.2024 - 05.2024
Quality Control Inspector
Stoneridge
01.2017 - 01.2024
Receptionist
Securitas
03.2006 - 12.2012
High School Diploma -
Montesinos
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