Maria C. Perez
Rockaway Beach,NY
Summary
Adept in HR leadership and recruitment, I significantly enhanced workforce efficiency at Silvercup Scaffolding. Leveraging strong recordkeeping and unemployment claims management skills, I ensured compliance and streamlined HR processes. My ability to maintain confidentiality and my interpersonal skills have been pivotal in fostering a positive work environment, achieving a notable improvement in employee satisfaction.
Overview
24
24
years of professional experience
Work History
Human Resources Manager
Silvercup Scaffolding
350 Beach 80th Street , Queens NY 11693
07.2022 - Current
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Provided guidance on labor law compliance issues such as FMLA, PFL, Disability.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Held exit interviews and documented information discussed with employees.
- Assisted in payroll processing to ensure the timely delivery of paychecks to all employees.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Assist with the drivers' schedule.
- Spanish - English Interpreter
- Data Entry
- Answer all staff questions.
- Verify driver's license.
- Communicate with the company's lawyers.
- Order office supplies and other needed items.
HUMAN RESOURCES ASSISTANT
SUNNYSIDE HOMECARE PROJECT AGENCY
Sunnyside, NY
01.2019 - 11.2021
- Responsible expediently to all requests from home care employees and coordinates document requests (housing forms, etc.) employment references and payroll data
- In collaboration with the return-to-work coordinator, assist home care workers with enrollment in RTW program and monitor safety issues
- In conjunction with Case coordinators, ensure that all incident reports are submitted within three days of injury
- In collaboration with the HR Manager, assist with, and attend, Workers Compensation and/or unemployment insurance hearings
- In collaboration with the HR Manager, reviews and processes all disability, unemployment, and worker's compensation claims, PFL claims for home care workers, and attends hearings, as required
- Act as liaison with Disability and Workers' Compensation insurance carriers
- Liaisons with the Union on enrollment, employee benefits and eligibility issues
- Files correspondence, memos, reports, and other materials as needed
- Notifies compliance department on medically cleared employees
- Conducts benefits orientations (Disability, FMLA, Workers' Compensation, etc.) to unionized employees, as needed
- In collaboration with Case Coordinators, process, and track homecare workers FMLA/PFL/Disability leaves
- Prepares monthly reports/ statistics on Workers' Compensation, Disability
- Return to Work and lag time
- Responds to subpoena record requests
- Maintains employee records such as Workers' Compensation, Disability, FMLA, PFL and Return to Work
- Assists Director of Human Resources with trainings for unionized and office staff
- Assists with provision of statistics of Workers' Compensation claims monthly
- Attends outside meetings, as needed
- Perform additional duties as assigned
CUSTOMER SERVICE REPRESENTATIVE
SUNNYSIDE HOMECARE PROJECT AGENCY
Sunnyside, NY
02.2013 - 12.2018
- Greet and direct all guests, clients, and vendors to the appropriate agency staff members
- Professionally and efficiently answers incoming calls and directs them to the appropriate agency staff
- Provide visitors and guests with general agency information
- Delivers written and verbal messages to agency staff
- Accepts HHA timesheets, Time Off Requests, etc
- And distributes them accordingly
- Receives and distributes incoming mail and faxes to appropriate staff
- Stamps and mails outgoing correspondence including certified letters
- Accepts and delivers documents and packages to appropriate staff
- Logs incoming checks for the Home Care department
- Perform other duties as assigned
RENTAL MANAGER/APPLICATION SPECIALIST
RY MANAGEMENT RENTAL OFFICE
Queens, NY
06.2011 - 12.2011
- Spanish - English Interpreter
- Responsible for all applications/ intakes
- Verified Criminal and Immigration backgrounds
- Interviewed all applicants; answered applicants' questions
- Gave accurate directions, rented apartments, conducted data entry
COORDINATOR
ABLE HEALTHCARE
Queens, NY
03.2008 - 06.2010
- Handled all payroll responsibilities
- Answered all staff member questions and inquiries
- Created work, lunch, and vacation schedule from all employees
- Took attendance for all employees, schedules staff meetings and created itinerary
RECEPTIONIST
SOUTH ISLAND DOCTOR'S OFFICE
Queens, NY
11.2006 - 03.2008
- Interpreted for Spanish speaking clients when necessary
- Light filing of documents and provided doctor with assistance as needed
- Verified insurance and was responsible for getting approvals and referrals for patients
- Answered multi-line phones, made appointments, and directed calls to appropriate destinations
- Performed general administrative duties such as typing, faxing, copying and replenishing office supplies
ADMINISTRATIVE ASSISTANT
RY MANAGEMENT RENTAL OFFICE
Queens, NY
03.2004 - 11.2006
- Interviewed perspectives tenants
- Collected and recorded rental payments
- Processed forms and completed applications
- Responsible for all tenant intakes and addressing inquiries
CITY SEASONAL AID
CITY OF NEW YORK PARKS & RECREATION
Queens, NY
05.2001 - 05.2002
- Painted benches, tables, and walls
- Reported hazards and violations to supervisor
- Swept debris from the playgrounds to ensure safety
Education
COMPUTER OFFICE SPECIALIST PROGRAM -
GLOBAL BUSINESS INSTITUTE
QUEENS, NY01.2004
HOME HEALTH AIDE TRAINING -
BROOKLYN, NY10.1999
Skills
- Human Resources Management
- Claims Processing Management
- Accurate Recordkeeping
- New Hire Support Meetings
References
Available Upon Request.
Timeline
Human Resources Manager
Silvercup Scaffolding
07.2022 - Current
HUMAN RESOURCES ASSISTANT
SUNNYSIDE HOMECARE PROJECT AGENCY
01.2019 - 11.2021
CUSTOMER SERVICE REPRESENTATIVE
SUNNYSIDE HOMECARE PROJECT AGENCY
02.2013 - 12.2018
RENTAL MANAGER/APPLICATION SPECIALIST
RY MANAGEMENT RENTAL OFFICE
06.2011 - 12.2011
COORDINATOR
ABLE HEALTHCARE
03.2008 - 06.2010
RECEPTIONIST
SOUTH ISLAND DOCTOR'S OFFICE
11.2006 - 03.2008
ADMINISTRATIVE ASSISTANT
RY MANAGEMENT RENTAL OFFICE
03.2004 - 11.2006
CITY SEASONAL AID
CITY OF NEW YORK PARKS & RECREATION
05.2001 - 05.2002
COMPUTER OFFICE SPECIALIST PROGRAM -
GLOBAL BUSINESS INSTITUTE
HOME HEALTH AIDE TRAINING -
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