Maria Perez
Hayward,CA
Summary
Experienced in lease management and tenant relations, dedicated to ensuring smooth and efficient operations. Utilize effective negotiation techniques to secure beneficial lease agreements. Strong understanding of property management principles with a focus on maximizing tenant satisfaction.
Overview
17
17
years of professional experience
Work History
Leasing Manager
Greystar
10.2023 - Current
- Managed leasing operations, including answering calls and drafting lease violations, collecting and posting rents, send balance due letter, post 3 days, do weekly report
- Scheduled in-person, virtual, or self-guided tours for prospective residents.
- Screened rental applications and assisted managers with office duties.
- Facilitated lease renewals and responded to emails and voicemails from residents and prospects.
- Created and posted advertisements on Craigslist to promote property listings.
- Trained new leasing consultants and supported weekly/monthly reporting processes.
Freelance Makeup Artist
01.2012 - Current
- Provided makeup services to diverse clientele
- Extensive experience
- Strong familiarity with makeup industry standards
- Excellent grasp of cosmetology with regard to makeup application
- High multitasking and organizational abilities
- Superior knowledge of skin products
- Exceptional written and oral communication skills
Leasing Professional
Community Staffing
08.2019 - 04.2023
- Go to different locations to fill in as a leasing professional
- Help community manager with daily office task
- Contact prospects to schedule tour
- Contact current residents to check on satisfactory on completed service request
Senior Leasing Consultant
Emerald Fund - 100 and 150 Van Ness Apartments
06.2020 - 09.2022
- Answer phone for current residents and prospects
- Draft up Lease Violations, leases, etc
- Upload into onesite
- Set up in-person, virtual or self-guided tours
- Screen applicants
- Assist managers with daily office task
- Meet with residents to discuss lease renewals
- Respond to emails and Voicemails
- Help residents in 2 separate building totalling 838 units
- Post craigslist ads
- Enter service request into onesite
- Train new leasing consultants
- Assist with weekly and month end reports
Leasing Professional
Stoneridge Apartments
09.2019 - 03.2020
- Schedule appointments for future residents
- Tour potential residents
- Carefully screen all customers
- Enter work orders using onesite
- Do Move-out files
- Assist managers with office organization, collecting rent, etc
- Daily posting of apartment availability
- Respond to emails and voicemails
Leasing Consultant
Riverstone Apartments
05.2019 - 09.2019
- Carefully screen applicants for tenancy
- Verified that all customer complaints were handled promptly and appropriately
- Daily posting of apartment availability
- Entered and maintained accurate and detailed records of traffic activity, set up new tenants, new leases and renewals, and tenant work orders in Yardi program
- Assist property manager with office organization and rent collections, etc
- Tax Credit property with 200 units
- Accept section 8/ low income
Sales Associate
Target
04.2013 - 06.2015
- Open and close the registers, assisting in the training of new cashiers, monitoring cash limits and ensuring quality customer service at all times
- Operate POS cash register, handling transactions on average daily, and count money in cash drawers to ensure the amount is correct
- Develop reputation for prompt, efficient service with high level of accuracy, receiving top ratings during all 2 years in the store
- Maintain thorough knowledge of store merchandise, and responsible for selling in store credit cards
Volunteer
Non Profit Organization
04.2008 - 03.2010
- PLAN EVENTS FOR YOUTH TO GET THEM OFF THE STREET
- GO TO MEETINGS WITH MAYORS OF CITIES TO GET FUNDING
- PLAN THE BUILDING OF A YOUTH CENTER IN THE NON PROFIT AREA OF ASHLAND COMMUNITY
- HOST DANCES, SOCCER LEAGUES AND MORE
Skills
- Resident relations
- Clerical skills
- Maintaining closing ratios
- Property management
- Tenant liaison
- Fair housing laws
- Lease management experience
- Leasing reports
- Performance optimization strategies
- Background in lease management
- Marketing planning
- Property marketing
- Customer service-focused
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Leasing Manager
Greystar
10.2023 - Current
Senior Leasing Consultant
Emerald Fund - 100 and 150 Van Ness Apartments
06.2020 - 09.2022
Leasing Professional
Stoneridge Apartments
09.2019 - 03.2020
Leasing Professional
Community Staffing
08.2019 - 04.2023
Leasing Consultant
Riverstone Apartments
05.2019 - 09.2019
Sales Associate
Target
04.2013 - 06.2015
Freelance Makeup Artist
01.2012 - Current
Volunteer
Non Profit Organization
04.2008 - 03.2010
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