MARIA PETERSEN
Daly City,CA
Summary
Motivated professional with extensive experience in office support across various industries. Demonstrates a strong work ethic and professional demeanor, consistently delivering exceptional customer service. Proven decision-making skills enhance operational efficiency and client satisfaction.
Overview
26
26
years of professional experience
Work History
Audiology Program Services Associate
University of the Pacific, School of Health Sciences, Audiology
San Francisco, CA
11.2021 - 02.2024
- Delivered comprehensive administrative, budgetary, and programmatic support throughout academic year and summer sessions.
- Coordinated operational logistics and managed budget processes for program activities.
- Maintained and tracked budgetary, academic, and operational records alongside Program Chair.
- Facilitated communication among students, faculty, and external clinical sites to ensure smooth operations.
- Liaised with Admissions, Registrar, Graduate School, School of Health Sciences, and Financial Aid to address student-related issues.
- Organized recruitment efforts through effective student communication and event participation while creating promotional materials.
- Kept accurate records of student progress and clinical evaluations to monitor performance.
Assistant to the VP/Office of the Vice President for University Advancement
San Francisco State University
San Francisco, CA
08.2016 - 07.2021
- Delivered comprehensive administrative support to Office of Vice President for University Advancement.
- Organized complex calendar of meetings, events, and appointments for Vice President.
- Maintained confidential files and records for sensitive information management.
- Arranged seamless domestic and international travel itineraries for VP and CFO.
- Assisted in planning and implementing university initiatives effectively.
- Handled expense reports, invoices, and reimbursements with accuracy before submission.
- Compiled endowment balance reports and organized board meetings for SF State Foundation.
- Facilitated departmental meetings while providing general office assistance efficiently.
Administrative Assistant V
University of the Pacific School of Dentistry
San Francisco, CA
01.2014 - 08.2016
- Executed administrative support for Academic Affairs, improving overall departmental efficiency.
- Facilitated communication among students, faculty, and administration to promote program initiatives.
- Managed appointment schedules while coordinating effectively with faculty and students.
- Composed letters, memos, reports, and presentations as required by management staff.
- Created LMS sites for academic courses, ensuring accessibility of essential documents for students.
- Tracked student attendance and arranged classroom setups for optimal seating and technology use.
- Maintained databases for accurate reporting and data integrity through meticulous document composition.
- Entered exam questions and promptly scored assessments, generating detailed grading reports.
Clinical Sciences Administrative Assistant IV
University of the Pacific School of Dentistry
San Francisco, CA
08.1998 - 01.2014
- Streamlined operational efficiency for Endodontic Graduate Program and clinical departments.
- Developed rosters, information sheets, and quarterly schedules while tracking faculty absences.
- Processed applicants via ADEA website and oriented residents during Interview Day.
- Prepared educational materials for dental students and faculty to enhance learning.
- Monitored faculty permits and renewal dates to ensure compliance with state regulations.
- Supported event planning for workshops and seminars to promote professional development.
Education
High School -
Westmoor High School
CACity College -
City College of San Francisco
CASkills
- Communication skills
- Problem-solving abilities
- Team collaboration
- Adaptability
- Time management
- Leadership qualities
- Organizational skills
- Interpersonal relations
Training
- Principles of business letter and report writing
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Google Workspace (Docs, Sheets, Slides)
- Adobe Creative Suite
- Microsoft Teams
- Slack
- Zoom
References
Available Upon Request
Timeline
Audiology Program Services Associate
University of the Pacific, School of Health Sciences, Audiology
11.2021 - 02.2024
Assistant to the VP/Office of the Vice President for University Advancement
San Francisco State University
08.2016 - 07.2021
Administrative Assistant V
University of the Pacific School of Dentistry
01.2014 - 08.2016
Clinical Sciences Administrative Assistant IV
University of the Pacific School of Dentistry
08.1998 - 01.2014
High School -
Westmoor High School
City College -
City College of San Francisco
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