Maria Phillips
Katy,TX
Summary
Dynamic Office Manager with a proven track record at Goolsby Properties, excelling in customer service and financial management. Known for fostering teamwork and collaboration, I streamlined processes, enhancing efficiency and team morale. My proactive problem-solving skills and positive attitude contributed to a harmonious workplace, ensuring all operations ran smoothly and effectively.
Overview
19
19
years of professional experience
Work History
PTA Volunteer
Robertson Elementary
08.2022 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
Office Manager
Goolsby Properties
02.2019 - 06.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Office Manager
Hutson Real Estate
04.2006 - 03.2019
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Education
GED -
Dickinson High School
Dickinson Texas05-1980
Skills
- Positive attitude
- Problem-solving
- Time management
- Teamwork and collaboration
- Flexible schedule
Timeline
PTA Volunteer
Robertson Elementary
08.2022 - Current
Office Manager
Goolsby Properties
02.2019 - 06.2022
Office Manager
Hutson Real Estate
04.2006 - 03.2019
GED -
Dickinson High School
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