Hi, I’m
Maria Pierce
Clerical, administration or office assistant
Richmond,VA
Summary
Administrative professional with proven expertise in front desk customer service and clerical tasks, known for exceptional communication and organizational skills. Adept at managing multiple responsibilities efficiently while maintaining a welcoming and professional demeanor. Committed to providing outstanding support and contributing to team success.
Overview
5
years of professional experience
Work History
Door DashRichmond, United States
Delivery Driver
05.2020 - Current
Job overview
- Deliver food orders promptly, ensuring customer satisfaction and timely service
- Achieved high customer ratings through consistent, reliable deliveries and professional communication
- Utilize GPS and route optimization tools to enhance delivery efficiency and reduce travel time
MaximusChester, United States
Customer service representative
10.2023 - 01.2024
Job overview
- Managed customer inquiries and complaints, achieving high satisfaction through effective solutions
- Resolved complex issues, earning commendations and significantly boosting satisfaction rates
West Broad Kia and Volkswagen
Office assistant
01.2023 - 09.2023
Job overview
- Handled insurance-related calls, assisting customers with their policies and claims
- Managed office communications and scheduling, improving team coordination and efficiency
- Organized and maintained records, ensuring accurate and accessible documentation
- Assisted in customer service, enhancing client satisfaction and retention
- Supported administrative tasks, contributing to smooth daily operations
- Handled data entry and reporting, providing reliable information for decision-making
Education
Chesterfield Community collegeChesterfield
GED
01.1999
Skills
- Time management
- Teamwork
- Problem-solving
- Attention to detail
- Organizational skills
- Leadership
- Adaptability
- File organization
- Supply management
- Mail handling
- Fee collection
- Document management
- Document retrieval
- Call handling
- Appointment scheduling
- Confidential information management
- Reception management
- Guest relations
- Calendar management
- Multi-line phone operation
- Appointment confirmation
- Departmental support
- Correspondence typing
- Team collaboration
- Telephone etiquette
- Front office management
Hobbies and Interests
- I love using my dewalt set to build and construct things.
- Building things like bird houses, swing sets and kids picnic tables.
- Diamond art, coloring and writing!
- Love do it yourself projects!
References
- Anthony Morgan, Saintofpaint100@yahoo.com, 804-940-8470.
- Rene Salomone, 252-333-7660
- Brian Jones, Briankjones7@gmail.com, 252-339-1325
Personal information
Age: 41
Timeline
Customer service representative
Maximus
10.2023 - 01.2024
Office assistant
West Broad Kia and Volkswagen
01.2023 - 09.2023
Delivery Driver
Door Dash
05.2020 - Current
Chesterfield Community college
GED
Similar Profiles
Latonya BentleyLatonya Bentley
Driver at Uber Eats and Door Dash, Uber/Door Dash Food DeliveryDriver at Uber Eats and Door Dash, Uber/Door Dash Food Delivery
Brandon TolleyBrandon Tolley
Dasher at Door DashDasher at Door Dash
Ildi IvanyiIldi Ivanyi
Food Delivery Driver at Uber Eats and Door Dash DriverFood Delivery Driver at Uber Eats and Door Dash Driver
Daniel GoeddeDaniel Goedde
Delivery Driver at Door DashDelivery Driver at Door Dash
JASMINE MOSLEY, MHA, PMPJASMINE MOSLEY, MHA, PMP
Senior Project Manager (Strategic Integration & Operations) at Bon Secours Mercy HealthSenior Project Manager (Strategic Integration & Operations) at Bon Secours Mercy Health