Maria Pineda

Data entry, audit and account setup for utility bills. Shadow trainer for new employees

Data entry and audit for utility bills

Data entry, audit for utility bills.

• Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
• Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
• Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
• Prepared meals according to dietary requirements and assisted with feeding when necessary.
• Administered prescribed medications on a timely basis following care plan instructions.
• Accompanied clients to social events such as movies or plays.
• Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
• Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
• Performed light housekeeping tasks related to the client's care such as laundry and changing linens.

• Processed payments and issued receipts to customers for purchased fuel products.
• Performed cash balancing activities, including counting out drawers and reconciling discrepancies between registers and bank deposits.
• Greeted customers in a friendly manner, answered their questions, and provided assistance with selecting items.
• Maintained cleanliness of the store by stocking shelves, sweeping floors, and cleaning windows.
• Operated POS system to accurately ring up sales and accept payment from customers.
• Answered incoming telephone calls promptly and courteously; transferred calls as necessary.
• Provided excellent customer service by listening carefully to customer inquiries or complaints, responding appropriately, and resolving issues in a timely manner.
• Verified age of customers purchasing restricted items using valid identification cards.
• Assisted other employees with tasks such as bagging groceries or restocking shelves during busy periods.
• Processed cash and credit payments for gasoline, food and other merchandise.