Maria Ponce

*Communicated with customers via phone and email to confirm deliveries and respond to inquiries.

*Keep up with Walmart and Sams compliance and provide information as needed

*Supervise all orders from warehouses are shipped complete

*Supervise all ASN and invoices are done

*Inventory

*Chep maintenance

*Communicate with Walmart Accounting, Administration for research and problem solving

*Supervising, guiding, teaching material handlers how to identify each of the products, identify pallets and cases that are not in compliance

• Oversaw daily office operations, ensuring seamless workflow and efficiency across departments.
• Implemented and maintained office procedures, improving organizational effectiveness and communication.
• Streamlined inventory management processes
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Developed training programs for new staff, enhancing onboarding experience and operational knowledge.
• Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
• Customer satisfaction by maintaining their order processing,order delivery and prompt payments.