Maria Portillo

Registered Dental Assistant

Vivid Dental

05.2021 - Current

Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Contributed to increased office productivity by assisting with billing tasks and insurance claim submissions.
Documented patient dental health information, medical history, and vital signs for future reference.
Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
Typed patient data into computer system using Open Dental software while following privacy laws and maintaining high-level accuracy.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Explained treatment procedures and instructed patients on home care guidelines.
Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.