MARIA POZAPALIDIS
Westbury,NY
Summary
Highly motivated, goal and detail oriented individual. Creative team player, fashion and beauty forward, inspired by traditional values of service, integrity selling, market expertise, and commitment to product knowledge and trends to offer outstanding customer satisfaction and support. Professional beauty consultant with proven experience in skincare, makeup, and customer service. Adept at enhancing client satisfaction through personalized beauty regimens and product recommendations. Strong team collaborator, adaptable to changing needs, and focused on achieving results. Skilled in maintaining product knowledge, sales techniques, and fostering welcoming environment for clients.
Overview
29
29
years of professional experience
Work History
Fashion and Beauty Digital Content Creator
MP. STYLING & BEAUTY
01.2017 - Current
- Company Overview: providing and creating original digital content and videos on Instagram that educate one on the latest trends of fashion and beauty guidance within the realm of affordable luxury products
- Effectively promoting both fashion finds, styles and looks, along with beauty trends for a dedicated group of followers
- Professional dashboard reaches 1.5k accounts within 30 days of posting content & videos
- Creating original digital content and videos on Instagram that educate one on the latest trends of fashion and beauty guidance within the realm of affordable luxury products
Beauty Advisor/Clarins Full Time Associate
Macy’s
04.2024 - 07.2024
- 'Company Overview: Primarily Served as a beauty expert for the Clarins skincare group at the Macy's counter to drive sales and build customer relations and brand loyalty providing engaging, friendly, knowledgeable customer service
- Developed 40+ new personal clients within first three months of employment
- Provided exceptional customer service by understanding customers’ individualized skincare needs and concerns, and offered expert guidance on relevant Clarins related product solutions in addition to giving up-to-date beauty trends
- Showed and taught the use of all beauty and makeup products by applying them to customers
- Communicated effectively with customers, virtually, via phone and in person
- Attained and exceeded both personal and team retail sales objectives and goals
- Successfully recruited customers for all promotional and pre-sales events
- Offered personalized skincare and makeup consultations, application lessons and treatment plans
- Utilized point of sale technology to assist with customer orders, promote events and sales offers, and further develop client relations
- Successfully resolved customer problems always in a professional constructive manner
- Self-driven to stay current on all beauty trends and complete online course modules related to Clarins’ skincare and makeup products
- Assisted with the strategic visual presentation of merchandise
- Followed hygiene standards and asset protection control and compliance procedures
- Responsible for opening and closing counter
- Responsible for keeping an orderly, clean, tidy and professionally displayed counter
- Primarily Served as a beauty expert for the Clarins skincare group at the Macy's counter to drive sales and build customer relations and brand loyalty providing engaging, friendly, knowledgeable customer service
Lead Sales Associate / Styling Expert
Madison’s Niche
01.2022 - 01.2023
- Company Overview: Grew sales for a luxury lifestyle boutique with several locations throughout Long Island: selling exclusive woman’s fashion, accessories, gifts, and home décor
- Effectively interacted with customers to assist with finding and selecting products and collaborated with team members to meet sales target goals
- Creatively assisted with visual merchandising (window, store displays, and mannequin styling) of hard and soft goods
- Responsible for inventory management and restocking
- Always maintaining professional decorum, operational store etiquette and conducting best practices in customer relations
- Grew sales for a luxury lifestyle boutique with several locations throughout Long Island: selling exclusive woman’s fashion, accessories, gifts, and home décor
- Black Friday highest gross sales achievement award (2023)
- Successfully attained high grossing sales per month
Assistant Director, Faculty Affairs, Deans Office
Parsons School for Art & Design/New School University
01.2006 - 01.2009
- Company Overview: Assisted the Dean and Associate Deans with all faculty affairs including faculty searches and reviews, job talks, and scholarly research and projects
- Demonstrated leadership in and management of the first online employment system for the faculty affairs office and developed the faculty search process guide
- Assisted the Dean and Associate Deans with all faculty affairs including faculty searches and reviews, job talks, and scholarly research and projects
Part Time Faculty & University Administrator
New School University
01.1998 - 01.2009
- Company Overview: Extensive experience in faculty development and affairs, student services, online education & training
- Taught online Feminist Film Theory for New School University
- Developed online student orientations; hosted online degree and certificate program open houses
- Trained faculty to teach online using learning management systems
- Provided instructional and technical support to students and faculty for online learning and teaching
- Organized and hosted various events and workshops for faculty and students
- Developed strong relations with university administrators to support goals and initiatives to promote and grow various academic programs
- Extensive experience in faculty development and affairs, student services, online education & training
Licensed Real Estate Salesperson
The Corcoran Group
01.2006 - 01.2008
- Company Overview: Specialized in the selling, buying and renting of property in NYC
- Successfully assisted sellers and buyers in their real estate transactions, from listing, searching to closing
- Hosted Open Houses and generated creative promotional materials to build and maintain client relations
- Specialized in the selling, buying and renting of property in NYC
Assistant Director, The Virtual College
New York University, School of Professional Studies
01.2001 - 01.2003
- Company Overview: Served as Educational Technologist
- Developed and conducted online training for the school’s administrators and faculty
- Organized events and seminars on online education for school community
- Served as Educational Technologist
Program Coordinator, Student Services
New School University
01.1998 - 01.2001
- Company Overview: Developed and delivered state of the art web-based training programs for both domestic and international (undergraduate and graduate) students enrolled in The New School University’s Online Learning Program
- Lead online open houses for the various degree and certificate programs offered by The New School University’s Distance Instruction for Adult Learning (DIAL)
- Developed and delivered state of the art web-based training programs for both domestic and international (undergraduate and graduate) students enrolled in The New School University’s Online Learning Program
Academic Advisor
New York University’s College of Art & Sciences
01.1996 - 01.1998
- Advised and monitored the academic progress of and development for over 60 undergraduate students per academic term
- Developed and conducted Academic Success & Time Management Workshops
Education
Master of Arts - Cinema Studies
NYU Tisch School of the Arts
01.1996
Master of Arts - Media Environments
NYU – School of Education
01.1994
Bachelor of Arts - Communication Arts & Mass Media
CUNY Queens College
01.1992
Skills
- Organizational & Leadership Skills
- Excellent Communication
- Sales & Marketing Skills
- Proficient in Building & Supporting Customer Relations
- Exceptional Customer Service Skills
- Proficient in Digital Content Creation
- Project Management & Presentation Skills
- Online Education & Training Skills
- Photography
- Social media management
- Promotional video development
- Client consultations
- Video production
- Influencer collaboration
- Product descriptions
- Trend analysis
Timeline
Beauty Advisor/Clarins Full Time Associate
Macy’s
04.2024 - 07.2024
Lead Sales Associate / Styling Expert
Madison’s Niche
01.2022 - 01.2023
Fashion and Beauty Digital Content Creator
MP. STYLING & BEAUTY
01.2017 - Current
Assistant Director, Faculty Affairs, Deans Office
Parsons School for Art & Design/New School University
01.2006 - 01.2009
Licensed Real Estate Salesperson
The Corcoran Group
01.2006 - 01.2008
Assistant Director, The Virtual College
New York University, School of Professional Studies
01.2001 - 01.2003
Part Time Faculty & University Administrator
New School University
01.1998 - 01.2009
Program Coordinator, Student Services
New School University
01.1998 - 01.2001
Academic Advisor
New York University’s College of Art & Sciences
01.1996 - 01.1998
Master of Arts - Cinema Studies
NYU Tisch School of the Arts
Master of Arts - Media Environments
NYU – School of Education
Bachelor of Arts - Communication Arts & Mass Media
CUNY Queens College
Boardmemberships
- Parent Teacher’s Association for the East Meadow School District, Corresponding and Recording Secretary, 2020-2022
- East Meadow School District ACCESS Committee, Organized parent and student workshops, seminars, and events for community outreach, 2012-2015
- The Landmark Cooperation, 300 East 59th Street NYC, Board member & Chair of the Admissions Committee, 2006-2008
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