Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Maria P. Santana de gutierrez

Litchfield Park,Az.

Summary

To secure an administrative or office management position where my skills are best utilized. Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

11
11
years of professional experience

Work History

Cashier

Grocery Outlet Bargain Market
05.2019 - 06.2021
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Supervisor - Catering

Marvin Catering
11.2017 - 04.2019
  • Ensured compliance with health department regulations, maintaining a clean, safe working environment for all staff members.
  • Oversaw preparation of specialized dietary requests, accommodating guest needs while adhering to strict ingredient guidelines.
  • Enhanced customer satisfaction by actively addressing concerns and providing personalized solutions.
  • Streamlined catering processes for a smoother workflow and improved staff productivity.
  • Facilitated clear communication between kitchen and service staff, ensuring accurate order fulfillment and timely delivery to guests.

SAFETY CORDINATOR

FUTURIS AUTOMOTIVE GROUP
04.2015 - 09.2017
  • Assist the Safety Manager in coordination of safety program development and implementation
  • Develop and maintain working employee training documentation files and recordkeeping
  • Conduct employee safety and orientation training for IIPP
  • Administer OSHA required safety training to include but not be limited to forklift operator certification, First Aid, AED and CPR certification

RECEIVING CLERK

FUTURIS AUTOMOTIVE GROUP
06.2013 - 02.2015
  • Primary focus is to receive all materials into FES system and forward proper documentation to the appropriate department
  • Communicate with Logistics team if there are any discrepancies to ensure proper data entry
  • Following proper procedure to organize all shipments throughout the warehouse
  • As a Receiving clerk at Futuris it is essential to do quality check and document on product that is inbound and outbound from the warehouse
  • Maintaining a safe work environment throughout the warehouse also in the office
  • When needed, also assist warehouse personnel with loading and unloading material
  • Comfortable working with all office and warehouse staff
  • Followed all safety regulations as required by federal and state

PRODUCTION LEAD

RR DONNALY
08.2010 - 03.2013
  • Controlled process flow for departmental production
  • Communicated with line management and supervisory team leads of quality and manufacturing operations
  • Monitored production results and outputs to maintained inventory control
  • Conducted QC on line and in process to retain production line processing
  • Reviewed and evaluated parts and components parts to maintain continual production goals

Education

Business Administration -

Instituto PAL
Tepatitlan, Jal.
01.1998

Skills

  • Fluent Speaking
  • Reading
  • Writing
  • Spanish
  • English
  • Word
  • Excel
  • Power Point
  • Outlook
  • Payroll
  • ADP
  • Kronos
  • Hired Right
  • Safety Administration
  • Coordination
  • Team Player
  • Quality Driven
  • Customer focused
  • Flexible
  • Adaptable
  • Coachable
  • Open to constructive direction

References

Available upon request.

Timeline

Cashier

Grocery Outlet Bargain Market
05.2019 - 06.2021

Supervisor - Catering

Marvin Catering
11.2017 - 04.2019

SAFETY CORDINATOR

FUTURIS AUTOMOTIVE GROUP
04.2015 - 09.2017

RECEIVING CLERK

FUTURIS AUTOMOTIVE GROUP
06.2013 - 02.2015

PRODUCTION LEAD

RR DONNALY
08.2010 - 03.2013

Business Administration -

Instituto PAL
Maria P. Santana de gutierrez