Maria Quezada
Laurel,MD
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Community Realty Company
Washington, District of Columbia
11.2022 - Current
- Conducted property tours for prospective tenants to showcase available units.
- Managed lease agreements and ensured compliance with company policies.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Conducted informative and personalized tours, resulting in new leases.
- Managed day-to-day communications with multiple vendors simultaneously.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted in the preparation of leasing documents such as leases, renewal agreements, addendums and other related paperwork.
- Inspected vacant units prior to move-in to ensure they meet standards set by the company.
- Processed applications from prospective tenants while verifying credit scores, employment status, income level.
- Coordinated with vendors for maintenance service requests and repairs.
Leasing Manager
BDMG
Laurel, MD
10.2021 - 11.2022
- Wrote and filed reports each day on current leasing activities.
- Trained staff on compliance, policies and procedures to maximize success.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Resolved tenant complaints in a timely manner to maintain positive relationships.
- Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
- Handled evictions when necessary; prepared documents for court proceedings if needed.
- Provided potential tenants tours of properties.
- Performed regular site visits to check on conditions of the premises.
- Developed strategies to increase occupancy levels through effective marketing campaigns.
- Managed inventory of tools and supplies for maintenance operations.
- Coordinated with external vendors for repair services when necessary.
- Organized and maintained move-in supplies and welcome packages for new residents.
Leasing Consultant
BDMG
Laurel, Montana
02.2018 - 10.2021
- Conducted property tours for prospective tenants to showcase available units.
- Assisted clients in completing rental applications and verifying documentation.
- Organized resident events to foster community engagement within properties.
- Conducted background checks on applicants.
- Updated resident data into property management software system daily.
- Escalated critical issues to property manager to deliver immediate resolution.
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
Education
High School Diploma -
Pittsburgh High School
Texas06-2015
Skills
- Team player
- Problem-solving
- Friendly, positive attitude
- Multitasking
- Bilingual
- Positive and upbeat
Timeline
Leasing Consultant
Community Realty Company
11.2022 - Current
Leasing Manager
BDMG
10.2021 - 11.2022
Leasing Consultant
BDMG
02.2018 - 10.2021
High School Diploma -
Pittsburgh High School
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