Maria Quintas

• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms to communicate to providers.
• Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
• Gathered lab specimens, ordered testing, approved refills under the direction of the supervising physician.
• Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Available to travel as needed to fulfill staffing needs.
• Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.

• Performed and obtained client medical history, including medication information, symptoms, allergies and vital signs.
• Prepared and administered medications as directed by providers.
• Tracked and communicated to patients labs and diagnostic studies results, as directed by provider.
• Answered internal and external customer phone calls, and direct messages to appropriate individuals.
• Provided customer follow up and education to ensure customer participation in their care showing respect for their needs.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Called and faxed pharmacies to submit prescriptions, refills.
• Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.

• Achieved successful unit leadership by providing quality nursing care to 18 to 21 patients per day in 28-bed unit
• Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift
• Documented patient vitals, behaviors and conditions and communicated concerns to supervising RN
• Responded to patient requests with appropriate clinical and personal assistance
• Educated patients on health maintenance and disease prevention

Assessed, monitored, conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery

• Managed patient care through closely monitoring respiration, blood pressure, glucose levels
• Input medical histories, symptoms, vital statistics as part of the intake process
• Answered 10-12 incoming phone calls daily from patients to provide basic assistance and triage medical concerns
• Cared for wounds, provided treatments, performed routine diagnostic tests (ABI, Spirometry)
• Administered intra-muscular injections, IV's, performed catheterization under the supervision of medical director/ providers
• Participated in TCM (transition of care management) to decrease hospital readmission, provide patient support with their transition from inpatient to home setting
• Obtained biological specimens for ordered tests, prepared for laboratory transport
• Obtained prior authorizations for medications/ other required procedures
• Educated patients/ caregiver on medical diagnoses, chronic disease process and medication compliance
• Applied interpersonal communication skills to comfort and counsel patients and families throughout the care process

• Monitored care for high risk patients with acute, chronic conditions
• Communicated with healthcare team members to plan, implement, enhance treatment strategies
• Maximized preventative care utilization to reduce hospital burden, help eliminate readmission
• Educated patients/ caregiver about different treatment options, outside care approaches reducing burden on hospital resources
• Worked closely with patients to ensure excellent, direct individualized patient care
• Encouraged/ assisted patients in scheduling recommended visits with specialists, diagnostic tests, procedures
• Built strong referral network by developing strategic relationships with general practitioners/ specialists

• Reviewed implementation of physician's approved Plans of Treatment against individual goals and healthcare standards
• Served as liaison between patients and physicians to assist patients in understanding their discharge instructions, medications and treatment plans
• Organized, updated and filed clinical documentation
• Coordinated with multidisciplinary healthcare professionals execution of plan of treatment
• Responsible for rendering professional nursing care to patients in their home following and established POT
• Documented patient vitals, behaviors and conditions and communicated concerns to supervising Director of Nursing and physician
• Provided patient care and treatment, such as administering injections, taking vitals, dressing wounds, changing catheters
• Observed and reported patient condition, progress and medication side effects to accurately document updates
• Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings

• Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions.
• Assigned duties or work schedules to employees for adequate shift coverage.
• Helped patients achieve higher standards of living through effective ADL coaching and assistance.
• Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
• Documented patient vitals, behaviors and conditions and communicated concerns to supervising RN.
• Inserted catheters and completed tracheostomy care for patients.
• Treated over 50 patients per year with wounds caused by medical treatments, diseases and injuries.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Responded to patient requests with appropriate clinical and personal assistance.