Maria Quintero Gonzalez
Houston,TX
Summary
Adaptable professional thriving in fast-paced environments, managing daily workloads and ensuring timely project completion. Consistently recognized for high work quality under pressure, contributing significantly to team success and operational efficiency.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Assistant Shift Leader
SouthWest Key Programs
Channelview, TX
05.2018 - 06.2024
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Planned daily workloads and assigned tasks to ensure timely project completion.
- Evaluated youth needs and outlined measures for effective support.
- Documented youth behavior and actions clearly to maintain accurate records.
- Provided administrative support, including data entry and filing documents.
Receptionist
Rode Way Inn
Channelview, TX
01.2018 - 05.2018
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees, and payments to ensure accurate financial transactions.
- Liaised with housekeeping and maintenance staff to promptly address guest requests and complaints, enhancing overall guest satisfaction.
- Resolved service-related problems and documented actions in the system to improve service quality and accountability.
Secretary
Waltech Co. Inc,
Houston, TX
05.2015 - 11.2017
- Handled multi-line phone system and greeted callers to ensure a positive first impression.
- Responded to emails and correspondence to streamline communication and improve response times.
- Scheduled appointments and conducted follow-up calls to clients.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and improve team collaboration.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Completed accurate daily report documents, memos and invoices.
Education
High School Diploma -
Waller High School
Waller, TX06-2014
Skills
- Team management
- Organizational capabilities
- Ability to multitask
- Communication proficiency
Certification
- First Aid/CPR Certified
Languages
English
Professional
Spanish
Professional
Timeline
Assistant Shift Leader
SouthWest Key Programs
05.2018 - 06.2024
Receptionist
Rode Way Inn
01.2018 - 05.2018
Secretary
Waltech Co. Inc,
05.2015 - 11.2017
High School Diploma -
Waller High School