Summary
Overview
Work History
Education
Skills
Timeline
Generic

maria raja

Riverton, UT,UT

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Use of independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience

Work History

HR Manager

Smokers Guru
10.2009 - Current
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Ensured legal compliance with labor laws by completing audits and updating policies as necessary.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
  • Processed employee claims involving performance issues.



Business Manager

Smokers Guru
10.2009 - Current
  • Daily use of Microsoft Office programs including Excel to track detailed daily vendor interactions and product pricing.
  • Entered data in Quickbooks, ADP Payroll and Intuit regularly to maintain financial and payroll records.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Evaluated current market trends and competitor strategies, guiding the development of solutions to stay ahead in the industry.
  • Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
  • Optimized inventory management, reducing waste and ensuring availability of key products.
  • Negotiated favorable terms with suppliers, improving profit margins without sacrificing quality.
  • Handled problematic customers to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with vendors to decrease expenses and increase profit.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Created and maintained merchandise displays to catch attention of store customers.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies and inventory shrinkage.

Education

MBA - Business Administration

University of Arizona
Murray
07-2001

Skills

  • HR policies, company policies and procedures
  • Employment law compliance
  • Onboarding and orientation
  • Payroll 25 years
  • Employee retention
  • Data entry 25 years
  • Employee onboarding on Intuit and ADP 10 years
  • Microsoft office proficiency 30 years
  • Financial management 10 years
  • Customer service 30 years
  • Analytical thinking
  • Decision-making
  • Negotiation
  • Sales and marketing
  • Team building and leadership
  • Data confidentiality 25 years
  • Retail operations management
  • Data collection 25 years
  • Customer service management
  • Inventory tracking and management
  • Records organization and management
  • Payroll administration, schedule maintaining and timekeeping
  • Finance and accounting oversight

Timeline

HR Manager

Smokers Guru
10.2009 - Current

Business Manager

Smokers Guru
10.2009 - Current

MBA - Business Administration

University of Arizona

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maria raja