Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Ramirez

Maria Ramirez

Bakersfield,CA

Summary

Background includes organizing classes, materials and equipment for training courses. Organized, proactive and flexible team player with excellent multitasking and time management skills. Hardworking Training Coordinator well-versed in handling all support functions and managing communication between trainers and participants. Skilled in identifying areas of focus. Offering 2 years of related experience. Enthusiastic training coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of compliance and training in data entry analysis. Motivated to learn, grow and excel in any business. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.

Overview

9
9
years of professional experience

Work History

Warehouse Worker

Amazon Prime Products
02.2023 - Current
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Operated tape machines, scales and label printers to package items correctly.
  • Created shipping labels to complete daily order processing.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Stocked and organized products in warehouse for easy accessibility and order fulfillment.
  • Reviewed orders to verify products met specifications.
  • Kept work areas neat, clean and free from debris.

Training Coordinator

MicroVention, Inc
06.2021 - 10.2022
  • Responsible for creating training materials and accurately maintain paper and electronic training records per GMP and GDP requirements
  • Responsible for maintaining paper and electronic training document files to current requirements as defined by the Quality System
  • Ensure all end-users have secured certification, appropriate system access and have had the opportunity to practice all primary and secondary roles in the system prior to Go-live
  • Ensure all trainers and end users are able to complete their training smoothly, including scheduling space, equipment, and material
  • Provided back up assistance as needed for training record copy request support for Document Control and Audit runner.
  • Coordinated with department leaders to identify training needs and develop targeted solutions.
  • Produced training manuals, presentations and resources for enhanced learning.

Delivery Driver/Dispatcher

Amazon
05.2019 - 06.2021
  • Successfully picked-up and delivered 170-250 packages in a daily basis with a delivery success rate and on-time delivery rate of 99%
  • Provided quality customer service through positive and professional interaction with customer/vendors in person or by phone
  • Ensured adhered to all operational policies including driving, health and safety, and quality compliance protocols
  • Monitored delivery associates' deliveries to ensure everything was delivered on time and help was sent out when needed.

Dispatcher

Sea Country Towing and Recovery
03.2017 - 11.2018
  • Assisted customers with financial transactions and obtaining roadside services
  • Dispatched Tow Trucks
  • Handled customers' complaints based on company's protocol
  • Collaborated with Sheriff's Department for vehicle releases and impounds.

Retail Associate

Ross
09.2016 - 01.2017
  • Helped customers by responding to inquiries and finding products
  • Assisted team members when necessary, in handling cash registers
  • Responsible for stocking and organizing merchandise
  • Aided Spanish-speaking customers.

Cashier

Jack in the Box
03.2015 - 01.2016
  • Responsible for handling cashier and customer's orders
  • Sanitized the environment according to company's food safety standards
  • Collaborated with other staff for efficiency and to uphold high customer satisfaction.

Education

College and Career Preparatory Academy
Mission Viejo, CA
01.2020

Skills

  • Administrative support
  • Business administration
  • Performance improvement
  • Intermediate Computer skills
  • Report analysis
  • Office administration
  • Presentation
  • New Hire On-Boarding
  • Data Entry
  • Database Management

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Worker

Amazon Prime Products
02.2023 - Current

Training Coordinator

MicroVention, Inc
06.2021 - 10.2022

Delivery Driver/Dispatcher

Amazon
05.2019 - 06.2021

Dispatcher

Sea Country Towing and Recovery
03.2017 - 11.2018

Retail Associate

Ross
09.2016 - 01.2017

Cashier

Jack in the Box
03.2015 - 01.2016

College and Career Preparatory Academy
Maria Ramirez