Maria Ramirez
Lewisville,TX
Summary
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Property Manager
The Vines Apartments
Lewisville, TX
08.2023 - Current
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Drafted and monitored budgets for overall maintenance and operations.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Managed and oversaw operations, maintenance and administration of properties.
- Prepared detailed budgets and financial reports for properties.
Property Manager
Tower Mannor MHP
Auburndale, FL
02.2023 - 08.2023
- Managed all maintenance requests from tenants in a timely manner.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Collected monthly assessments, rental fees, deposits and payments.
- Drafted and monitored budgets for overall maintenance and operations.
- Completed lease applications and verifications, notifying prospects of results.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Built relationships with service vendors and submitted associated billing statements.
- Exercised direct supervision over property staff.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Compiled and conveyed operational and financial data to regional manager.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Property Manager
La Casa Ilusion
Phoenix, AZ
03.2015 - 01.2023
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Facilitated tenant paperwork processing and verification.
- Drafted and monitored budgets for overall maintenance and operations.
Education
GED -
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ07-2009
Skills
- Compliance Monitoring
- Vendor Management
- Property Management
- Maintenance Scheduling
- Business Administration
- Grounds Maintenance
- Staff Management
- Knowledge of leasing and market conditions
- Payment Collection
- Customer service-focused
- Leasing and sales
- Property Inspections
- Lease Renewals
- Rent collection
- Maintenance knowledge
- Tenant and eviction laws
- Skilled multi-tasker
- Preventive Maintenance
- Financial budgeting and reporting
- Fair housing mandates
- Adaptable
- Tenant relations
Certification
- Dual wall covering AZ Painter License
- Master Installer AZ License
Languages
English
Professional
Spanish
Professional
ASL
Limited
References
References available upon request.
Timeline
Property Manager
The Vines Apartments
08.2023 - Current
Property Manager
Tower Mannor MHP
02.2023 - 08.2023
Property Manager
La Casa Ilusion
03.2015 - 01.2023
GED -
Maricopa Community Colleges - South Mountain Community College