Maria Ramirez
Arlington,TX
Summary
Skilled in bilingual communication and problem-solving, I excelled at Texas Department of Family and Protective Services by conducting critical assessments and providing crisis support, enhancing case management efficiency. At KinderCare, I fostered a nurturing environment, significantly improving child engagement through innovative activities. My proficiency in multitasking and active listening ensures exceptional service in fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Statewide Intake Specialist
Texas Department of Family and Protective Services
07.2023 - Current
- Conduct thorough assessments of reports regarding child abuse, neglect, and adult protective services, ensuring a comprehensive understanding of family and individual dynamics.
- Screen and prioritize incoming reports related to child care facilities, state hospitals, and residential homes to determine eligibility for investigation and intervention, collaborating with internal and external stakeholders.
- Maintain accurate and detailed documentation of intake interactions, contributing to effective case management and legal compliance.
- Provide crisis support to callers, offering guidance and resources to families and individuals in distress.
- Participate in training and professional development to stay current on best practices in child welfare, adult protective services, and community resources.
Assistant and Lead Teacher
KinderCare Learning Centers
08.2019 - 01.2023
- Maintained a clean environment by changing 30+ diapers daily, potty training dozens of children, and regularly sanitizing surfaces.
- Create a safe and nurturing childcare environment for up to 36 children ranging from 5 months to 12 years old collaborating with three other caregivers
- Clearly communicated and coordinated with parents to understand each child's specific needs and desires
- Effectively interacted with infants and educated toddlers working towards specific age-appropriate milestones
- Administered meals and any medications specific to each child's dietary restrictions and or plans including lactose intolerance,allergy medication, and nut intolerances
- Create a fun and interactive environment planning activities that both entertained and stimulated the children
Education
Bachelor of Social Work - Social Work
The University of Texas At Arlington
Arlington, TX05.2023
High School Diploma -
Sam Houston High School
Arlington, TX06.2019
Skills
- Bilingual (English,Spanish)
- Active Listening
- Multitasking Abilities
- Problem-Solving
- Time Management
- Attention to Detail
- Customer Service
- Cross-cultural sensitivity
- Computer Skills
- Organizational Skills
Certification
- CPR and First Aid Certified
- Suicide Prevention Certified
- Interpersonal Youth Violence Trained
- Recognizing, Reporting, and Preventing Child Abuse Trained
- Adolescent Substance Use Trained
- Trauma- Informed Care Trained
- Childhood and Adolescent Depression Trained
- Psychotropic Medication Trained
Timeline
Statewide Intake Specialist
Texas Department of Family and Protective Services
07.2023 - Current
Assistant and Lead Teacher
KinderCare Learning Centers
08.2019 - 01.2023
- CPR and First Aid Certified
- Suicide Prevention Certified
- Interpersonal Youth Violence Trained
- Recognizing, Reporting, and Preventing Child Abuse Trained
- Adolescent Substance Use Trained
- Trauma- Informed Care Trained
- Childhood and Adolescent Depression Trained
- Psychotropic Medication Trained
Bachelor of Social Work - Social Work
The University of Texas At Arlington
High School Diploma -
Sam Houston High School
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