Maria Ramirez
Arlington,TX
Summary
Skilled in bilingual communication and problem-solving, I excelled at Texas Department of Family and Protective Services by conducting critical assessments and providing crisis support, enhancing case management efficiency. At KinderCare, I fostered a nurturing environment, significantly improving child engagement through innovative activities. My proficiency in multitasking and active listening ensures exceptional service in fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Statewide Intake Specialist
Texas Department of Family and Protective Services
Texas
07.2023 - Current
- Conduct thorough assessments of reports regarding child abuse, neglect, and adult protective services, ensuring a comprehensive understanding of family and individual dynamics.
- Screen and prioritize incoming reports related to child care facilities, state hospitals, and residential homes to determine eligibility for investigation and intervention, collaborating with internal and external stakeholders.
- Maintain accurate and detailed documentation of intake interactions, contributing to effective case management and legal compliance.
- Provide crisis support to callers, offering guidance and resources to families and individuals in distress.
- Participate in training and professional development to stay current on best practices in child welfare, adult protective services, and community resources.
Assistant and Lead Teacher
KinderCare Learning Centers
Arlington, TX
08.2019 - 01.2023
- Maintained a clean environment by changing 30+ diapers daily, potty training dozens of children, and regularly sanitizing surfaces.
- Create a safe and nurturing childcare environment for up to 36 children ranging from 5 months to 12 years old collaborating with three other caregivers
- Clearly communicated and coordinated with parents to understand each child's specific needs and desires
- Effectively interacted with infants and educated toddlers working towards specific age-appropriate milestones
- Administered meals and any medications specific to each child's dietary restrictions and or plans including lactose intolerance,allergy medication, and nut intolerances
- Create a fun and interactive environment planning activities that both entertained and stimulated the children
Education
Bachelor of Social Work - Social Work
The University of Texas At Arlington
Arlington, TX05.2023
High School Diploma -
Sam Houston High School
Arlington, TX06.2019
Skills
- Bilingual (English,Spanish)
- Active Listening
- Multitasking Abilities
- Problem-Solving
- Time Management
- Attention to Detail
- Customer Service
- Cross-cultural sensitivity
- Computer Skills
- Organizational Skills
Certification
- CPR and First Aid Certified
- Suicide Prevention Certified
- Interpersonal Youth Violence Trained
- Recognizing, Reporting, and Preventing Child Abuse Trained
- Adolescent Substance Use Trained
- Trauma- Informed Care Trained
- Childhood and Adolescent Depression Trained
- Psychotropic Medication Trained
Timeline
Statewide Intake Specialist
Texas Department of Family and Protective Services
07.2023 - Current
Assistant and Lead Teacher
KinderCare Learning Centers
08.2019 - 01.2023
Bachelor of Social Work - Social Work
The University of Texas At Arlington
High School Diploma -
Sam Houston High School