Summary
Overview
Work History
Timeline
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MARIA RAMIREZ

Buda,TX

Summary

Determined professional looking to obtain a management position in Hospitality Industry applying my extensive experience and looking to expand skill set. Experienced Supervisor and Leader, leading teams to daily success, on time job completion. Possess ownership to assign task to completion, Train Employees, provide feedback, mediate interpersonal conflicts and implements company rules and procedures. Excellent communication and listening skills. Provides leadership and vision which drives teams to daily success.

Overview

14
14
years of professional experience

Work History

RESIDENCE HOUSEKEEPER

BULLCREEK MANAGEMENT
03.2024 - 02.2025
  • Cleaning and sanitizing kitchen areas, including countertops, floors, and appliances
  • Cleaning bathrooms including mirrors, sinks, showers, and toilets
  • Vacuuming, sweeping, and mopping floors in all rooms
  • Dusting and polishing furniture and fixtures
  • Washing and folding laundry, including bed linens and towels.
  • Emptying trash cans and recycling bins.
  • Restocking necessary items like soap, toilet paper, and paper towels
  • Report any damages or repairs needed to homeowners
  • Performing deep-cleaning tasks as requested or scheduled
  • Using appropriate cleaning supplies and equipment to maintain household safety
  • Adhering to health and safety standards, including wearing protective equipment when necessary
  • Wash/Iron and Steam owners personal clothing.
  • Weekly Inventory of all house supplies.
  • Prepare Breakfast/Lunch/Dinner for owners upon request.
  • In charge of making specials meals while the owners were ill.
  • Assisted in all Social Events. Setting up the dinner table (including, decorations and flower arrangements)

HOUSEKEEPER SUPERVISOR/MANAGER

WYNDHAM VACATION CLUB
04.2022 - 04.2024
  • Responsible for the opening and closing of Housekeeping Department. (Inspect all areas, develop housekeeping meeting, check supplies, address guest request. and task distribution. Conduct final walkthrough, review the day performance and addressed any issues, prepare for the next day. ensure all cleaning supplies are stored and well stocked. Review end – of day reports such as daily occupancy, analyzed and reviewed the budget to adjust staffing levels. Implementing daily strategic plans.
  • Responsible of monitoring the daily associate performance, ensuring all employees meet the standards established, provide couch and counseling this include retraining. When necessary disciplinary corrective actions will be executed to ensure all actions are complied with HR policies.

Hyatt Regency Hotel

Hyatt Corporation
08.2011 - 08.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Collaborated with IT department in troubleshooting technical issues, improving overall system functionality.

Timeline

RESIDENCE HOUSEKEEPER

BULLCREEK MANAGEMENT
03.2024 - 02.2025

HOUSEKEEPER SUPERVISOR/MANAGER

WYNDHAM VACATION CLUB
04.2022 - 04.2024

Hyatt Regency Hotel

Hyatt Corporation
08.2011 - 08.2020

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MARIA RAMIREZ