Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Irene Ramirez

New Orleans,United States

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Waitress/Bartender

HIEUX Boil Seafood House
03.2021 - 02.2024
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests..
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.

Construction Manager

Constuction By Ramirz LLC
01.2020 - 06.2023
  • Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
  • Reduced construction costs through diligent budget management and effective negotiation with suppliers.
  • Increased client satisfaction by consistently delivering high-quality workmanship and addressing concerns promptly.
  • Implemented safety protocols for reduced workplace injuries, conducting regular site inspections and safety meetings.
  • Tracked project costs and other financial metrics to maximize profitability.

Warehouse Worker

Amazon Services LLC
09.2021 - 05.2023
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Hospitality Team Member

Ochsner Medical Center
01.2021 - 10.2022
  • Improved overall efficiency by streamlining front desk operations and completing tasks in a timely manner.
  • Assisted guests with check-in and checkout processes, ensuring a smooth and hassle-free experience.
  • Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.

Education

Associate Degree in Cosmetology - Cosmetology

Blue Cliff College - Metairie
Metairie, LA
03.2023

GED -

Abramson Sci Academy
New Orleans, LA
05.2019

Skills

  • Customer Service
  • Professional Appearance
  • Building systems and services
  • Operations Support
  • Initiative and Self-Motivation
  • Strong teamwork
  • Quality Improvement
  • Team Supervision
  • Overtime Management
  • Problem-Solving

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Worker

Amazon Services LLC
09.2021 - 05.2023

Waitress/Bartender

HIEUX Boil Seafood House
03.2021 - 02.2024

Hospitality Team Member

Ochsner Medical Center
01.2021 - 10.2022

Construction Manager

Constuction By Ramirz LLC
01.2020 - 06.2023

Associate Degree in Cosmetology - Cosmetology

Blue Cliff College - Metairie

GED -

Abramson Sci Academy

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