Maria Ramirez
Hospitality
Austin ,Tx
Work Preference
Summary
Dynamic professional with strong quality inspection and mechanical assembly skills. Recognized for enhancing production efficiency and ensuring compliance with industry standards. Ready to leverage expertise to drive operational excellence in assembly processes.
Overview
20
20
years of professional experience
Work History
Final Assembly Tech 1
Artivion
Austin, TX
07.2025 - Current
- Operated assembly tools and microscope to produce medical devices efficiently.
- Conducted quality inspections on finished products to ensure compliance with medical industry standards.
- Collaborated with team members to streamline assembly processes and enhance workflow efficiency.
- Assisted in maintaining a clean and organized work environment to uphold safety protocols.
- Improved product quality with meticulous and precisely attention to detail during assembly processes.
- Inspected parts and assemblies before shipment to medical industries to verify accuracy.
- Maintained accurate records of completed assemblies, ensuring proper documentation for quality assurance purposes.
Residence Houskeeper
Bullcreek Management
Austin, TX
03.2024 - 03.2025
- Ensured cleanliness and hygiene standards in kitchen areas, including countertops, floors, and appliances.
- Cleaned and sanitized bathrooms, including mirrors, sinks, showers, and toilets.
- Executed comprehensive floor cleaning through vacuuming, sweeping, and mopping across all rooms.
- Executed dusting and polishing of furniture and fixtures to enhance aesthetic appeal.
- Executed laundry washing and folding processes for bed linens and towels.
- Managed waste disposal by emptying trash cans and recycling bins.
- Executed replenishment of essential supplies, including soap, toilet paper, and paper towels.
- Documented and communicated damage or repair requirements to homeowners.
- Executed deep-cleaning tasks according to established schedules and requests.
- Utilized appropriate cleaning supplies and equipment to ensure household safety.
- Ensured compliance with health and safety standards through consistent use of personal protective equipment (PPE).
- Managed weekly inventory of supplies and food items.
- Executed meal preparation for owners based on specific requests.
- Designed and prepared specialized dishes, ensuring quality and presentation standards.
Operations Supervisor
Wyndham Vacation Clubs
Austin, TX
04.2022 - 03.2024
- · Company Overview: Wyndham Vacation Club is a hospitality company that provides vacation ownership and resort experiences.
- · Managed the initial operations of the housekeeping department.
- Assisted with property walkthroughs to identify maintenance needs. Responded to guest requests and resolved issues promptly. Monitored cleaning supplies and equipment for availability. Supported staffing efforts by tracking call-offs and organizing housekeeper schedules.
- Monitored and addressed incoming emails promptly and professionally.
- Executed final inspection to ensure housekeeping department tasks met established standards.
- Verified completion of closing reports and evaluated occupancy to guarantee thorough departmental coverage.
- Oversaw associates' performance and housekeeping staff to ensure adherence to hotel policies and procedures.
- Directed training and development initiatives for new hires, ensuring comprehensive onboarding and ongoing support.
- Executed disciplinary corrective actions in alignment with human resources policies.
- Executed daily inspections and coordinated weekly cleaning projects for all club areas.
- Oversaw operations of houseman team, ensuring efficient workflow and high standards.
- Oversaw third-party temporary services associates to ensure operational efficiency.
- Oversaw linen and kitchen inventory management for resort supplies.
- · Purchased linen, kitchen, chemicals supplies.
- Oversaw development and management of weekly housekeeping schedule.
- Executed payroll processing by verifying associates' hours for accuracy.
- Established effective communication with engineering department and systematically recorded work order details.
- Managed systematic mattress rotation in accordance with established maintenance protocols.
- Operated carpet machines, buffers, and floor scrubbers to maintain cleanliness and appearance of flooring surfaces.
- Monitored guest satisfaction metrics to enhance service quality.
- · Wyndham Vacation Club is a hospitality company that provides vacation ownership and resort experiences.
- Achieved quality assurance inspection approval with a score of 92%.
- Maintained position within top five rankings for guest cleaning response over a six-month period.
- Designed and executed incentive programs to enhance employee motivation.
- Executed comprehensive deep cleaning programs for carpets and floors.
- Established linen re-wash program to enhance operational efficiency.
- Facilitated reinstallation of Salvation Army donation stations to promote charitable contributions.
- Analyzed candidate qualifications and made strategic selections to strengthen team dynamics.
- Oversaw financial operations to ensure compliance with monthly budget allocations.
Housekeeping Office Coordinator
Hyatt Regency Austin
Austin, TX
08.2011 - 08.2020
- Oversaw setup and initiation of housekeeping department, ensuring readiness for operations.
- Analyzed daily reports and previous night's occupancy traces each morning to optimize housekeeping coverage.
- Managed daily cleaning schedules and tasks for 432 rooms, including main suite and twelve studio suites, to maintain optimal cleanliness.
- Assigned daily VIP floor tasks and special projects to housekeeping supervisors. Coordinated housekeeping schedules to enhance team efficiency and service delivery.
- Coordinated room reservations and designated them as out of service for carpet cleaning by technician.
- Developed and implemented a structured plan for monthly deep cleaning to enhance cleanliness and hygiene standards.
- Coordinated daily assignments for housemen, focusing on project completion and adherence to operational standards.
- Collaborated with sales departments on a daily basis to ensure effective room distribution for upcoming pop-up sales.
- Facilitated effective communication among departments to ensure thorough housekeeping coverage.
- Facilitated continuous communication with front desk, PBX sales, and engineering teams.
- Oversaw lost and found operations, ensuring efficient item recovery.
- Coordinated weekly scheduling processes to align team availability with project demands.
- Reviewed and confirmed time entries to finalize payroll, including adjustments for additional room sales, sick days, and PTO.
- Conducted comprehensive evaluations of interns, students, and new employees to foster professional development and improve overall performance.
- Managed inventory systems for cleaning supplies, ensuring availability and cost-effectiveness.
- Trained new staff on housekeeping protocols, enhancing team performance and service quality.
- Implemented quality control procedures to maintain high cleanliness standards throughout the property.
- Collaborated with management to develop operational strategies for improved guest satisfaction scores.
- Oversaw maintenance requests, ensuring timely resolution and minimizing guest disruptions.
- Generated reports on housekeeping operations, identifying areas for process improvement and cost savings.
- Facilitated communication between departments to streamline operations and enhance overall guest experience.
- Coordinated housekeeping schedules to optimize team efficiency and service delivery.
Laundry Supervisor
Hyatt Regency Austin
Austin, TX
06.2008 - 08.2011
- Managed daily functions of laundry and uniform room/valet to ensure efficient service delivery.
- Managed a team of 15 associates to optimize production workflows, achieving a yearly output of 2 million pounds.
- Oversaw daily operations of laundry staff, ensuring comprehensive training on tools and equipment for optimal performance.
- Monitored team performance and provided support for retraining initiatives. Recommended appropriate actions for disciplinary measures and other human resources matters.
- Managed linen inventory for uniforms and food & beverage operations.
- Developed and maintained spreadsheets to track damaged linen and associate uniforms.
- Developed inventory forms for linen and uniforms to streamline tracking processes.
- Assisted in creating weekly schedules for staff. Processed weekly payroll for employees. Supported monthly training sessions for team development.
- Participated in manager meetings to align team objectives and strategies.
- Facilitated ongoing support for housekeeping department operations.
Laundry Supervisor
Hyatt Lost Pines and Resort
Bastrop, TX
06.2008 - 08.2011
- Oversaw daily operations of laundry department to guarantee efficient service delivery.
- Facilitated training and mentorship for staff on laundry equipment operation and safety protocols.
- · Manage a team of 22 associates, Including Uniform Room Associates
- · Reviewed employee performance and devised improvement plan to achieve goals.
- · Conducted regular staff meetings to discuss operational issues, safety protocols, and new procedures.
- · Developed training programs to build employee performance, improve employee engagement and increase employee retention.
- · Developed and implemented effective strategies to improve customer service and increase productivity.
- · Established and enforced procedures and work standards, promoting team performance and safety.
- · Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Managed team of employees, daily progress reports and overall project planning
- · Yearly production of about 2 million Pounds, responsible for quarter inventories, including banquets linen
- · Responsible for the ordering of new uniforms, laundry linen, VIP terry
- · Assisting banquets with their inventories and banquets purchases
- · Responsible for weekly schedules, weekly payroll, monthly training
- · Attend manager meetings and perform associate's daily morning meetings.
- Coordinated schedules and workflows to optimize team productivity.
Spa Supervisor
Hyatt Regency Lost Resort and Spa
Bastrop, TX
08.2006 - 06.2007
- Supervised daily spa operations, ensuring high standards of service and guest satisfaction.
- Trained and mentored staff on treatment protocols and customer service excellence.
- Implemented scheduling systems to optimize staff allocation and reduce wait times.
- Developed and maintained relationships with vendors for product supply and inventory management.
- Coordinated promotional events, driving increased engagement and revenue for spa services.
- Trained and mentored new team members, fostering a positive work environment that supported employee growth.
- Ensured compliance with health and safety regulations, maintaining a clean and hygienic environment for both guests and staff members alike.
Education
High School Diploma -
Cedar Creek High School, Harlingen Tx 05/1989
Harlingen, TXNo Degree - Office Administration
ACC
Austin, TX04-2015
Skills
- Safety awareness
- Troubleshooting skills
- Assembly processes
- Mechanical assembly
- Quality inspections
- Production line efficiency
- Repetitive work
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of max of 65 staff members.
- Achieved of 92% by completing QA inspection with accuracy and efficiency.
- Achieved 100% inspections by introducing plus program for production tasks.
- Collaborated with team of 25 in the development of keep Austin Clean
- Supervised team of 15 to 65 staff members
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Final Assembly Tech 1
Artivion
07.2025 - Current
Residence Houskeeper
Bullcreek Management
03.2024 - 03.2025
Operations Supervisor
Wyndham Vacation Clubs
04.2022 - 03.2024
Housekeeping Office Coordinator
Hyatt Regency Austin
08.2011 - 08.2020
Laundry Supervisor
Hyatt Regency Austin
06.2008 - 08.2011
Laundry Supervisor
Hyatt Lost Pines and Resort
06.2008 - 08.2011
Spa Supervisor
Hyatt Regency Lost Resort and Spa
08.2006 - 06.2007
High School Diploma -
Cedar Creek High School, Harlingen Tx 05/1989
No Degree - Office Administration
ACC