Maria Ramos
Hialeah,Florida
Summary
Dynamic professional with a proven track record at El Car Wash, excelling in operational strategies and employee training. Adept at shift scheduling and sales reporting, I consistently enhanced customer service and resolved complaints efficiently. My strong leadership and communication skills foster a productive work environment, driving team success and achieving business goals.
Overview
3
3
years of professional experience
Work History
Assistant Manager
El Car Wash
Hialeah, FL
10.2024 - Current
- Supervised daily operations including scheduling shifts, assigning duties.
- Created reports on sales trends, inventory levels, and financial data.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Monitored employee attendance records, timekeeping, and payroll information.
Front Desk Receptionist
Betty K Agencies
Hialeah, Florida
07.2024 - 10.2024
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Responded to customer inquiries via phone, email, and in person.
Sales Advisor
El Car Wash
Hialeah, FL
11.2022 - 07.2024
- Resolved customer complaints in a timely manner.
- Demonstrated product features and benefits to potential customers.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Westland Hialeah Senior High
Hialeah, FL05-2024
Skills
- Shift scheduling
- Sales reporting
- Employee training
- Payroll administration
- Operational strategies
- Customer service
Timeline
Assistant Manager
El Car Wash
10.2024 - Current
Front Desk Receptionist
Betty K Agencies
07.2024 - 10.2024
Sales Advisor
El Car Wash
11.2022 - 07.2024
High School Diploma -
Westland Hialeah Senior High
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