Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

MARIA RAMOS

HOUSTON

Summary

I am an experienced office service assistant with over 30 years of experience in the law firm industry. I am seeking a full-time position where I can apply my knowledge and skills for continuous improvement.

Professional with experience in support services, skilled in handling administrative tasks and providing exceptional customer service. Strong focus on team collaboration and achieving results, adaptable to changing needs. Proficient in communication, problem-solving, and time management, with reliable and flexible approach to work.

Overview

33
33
years of professional experience

Work History

Support Services Assistant

Jones Day
06.2024 - Current
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Oversaw multiple daily duties of mail, ordered supplies, delivered correspondence and oversaw inventory.
  • Distributed incoming mail from shipments, couriers and postal delivery to departments within organization.
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Ordered new supplies and food to maintain service levels.
  • Tracked food production levels, meal counts, and supply costs.

Support Services Assistant

Epiq Global
09.2021 - 06.2024
  • Streamlined office operations for increased efficiency through effective organization and task management.
  • Collaborated with cross-functional teams to optimize support services processes and procedures.

Office Service Assistant

Gardere
03.1996 - 09.2021
  • Demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and processes in support of effective business operations.
  • Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environments.
  • Assist attorneys in printing documents when needed
  • Send out domestic and international shipping
  • Help cover reception
  • Ordering meals and setting up meetings when requested.

Service Assistant

Docu Copy Facility Management
09.1992 - 03.1996
  • Copying black and white as well as color documents
  • Managed quality control of documents

Education

High School -

Wheatley High School
Houston, TX
01.1986

Skills

  • Knowledge in Microsoft Suite
  • Customer Service
  • Ability to work under pressure
  • Computer literacy
  • CD/DVD replication
  • Print and scan to and from an oversize document, flash drives, zip files, CD, and other formats
  • Print from excel spreadsheet
  • Create binders
  • Quality control inspection
  • Large volume copying
  • Teamwork and collaboration

LANGUAGES

Bilingual in English and Spanish

Timeline

Support Services Assistant

Jones Day
06.2024 - Current

Support Services Assistant

Epiq Global
09.2021 - 06.2024

Office Service Assistant

Gardere
03.1996 - 09.2021

Service Assistant

Docu Copy Facility Management
09.1992 - 03.1996

High School -

Wheatley High School

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