Maria Ramsey
Sharonville,OH
Summary
Always ready and willing to assist fellow employees with job tasks, handles various duties and assignments. Considered hardworking and reliable with great interpersonal skills. Upbeat and energetic childcare provider with Child and Infant CPR/First Aid knowledge. Responsive, dependable and vigilant with highly protective nature.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista Trainer
Starbucks
08.2022 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Taught proper procedures and strategies for success to new employees.
- Handled cash and processed payments accurately to avoid errors.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
- Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
Private Nanny
Sabelhaus Family
05.2020 - 08.2022
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
Sales Executive
A&S Party Rental
08.2021 - 07.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
Lifeguard
Swim Safe
05.2018 - 08.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to patron incidents in professional and timely manner.
Education
Bachelor of Arts - Psychology
University of Cincinnati
Cincinnati, OH12.2024
Skills
- Goals and performance
- Leadership
- Customer Service
- Problem Solving
- Communication
- Attention to detail
- Creativity
Certification
Adobe Illustrator
Adobe InDesign
Adobe Photoshop
Revit
AutoCAD
Rhino
Timeline
Barista Trainer
Starbucks
08.2022 - Current
Sales Executive
A&S Party Rental
08.2021 - 07.2022
Private Nanny
Sabelhaus Family
05.2020 - 08.2022
Lifeguard
Swim Safe
05.2018 - 08.2020
Bachelor of Arts - Psychology
University of Cincinnati