Maria Requejo
Kyle,TX
Summary
Dynamic professional with over 27 years of progressive experience supporting public-facing operations in government and private sectors, specializing in administrative and legal support, records management, office management, and direct service to diverse communities and stakeholders. Expertise in managing records, quickly mastering new systems, and delivering courteous, accurate, and confidential service while adhering to established policies and procedures. Technical proficiency includes Microsoft Office applications, specialized systems such as AXON video/editing software program, and database driven platforms relevant to municipal and government operations. Committed to transparency, accessibility, and positive community service, with a strong focus on team collaboration and achieving favorable outcomes through effective communication and problem solving skills.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Records Compliance Coordinator
Kyle Police Department
Kyle, TX
12.2019 - 11.2025
- Lead daily public engagement involving sensitive law enforcement information, ensuring strict compliance with the Texas Public Information Act and confidentiality standards.
- Serve as primary authority for open records responses and interagency information requests.
- Prepare and submit judicial briefs and legal submissions to the Office of the Attorney General regarding public information request for opinions and or previous determinations.
- Oversee compliance of court-ordered seals and expunctions across multiple records and law enforcement jurisdictions.
- Direct annual statistical reporting and compliance submissions, including Racial Profiling and Cite & Release reports.
- Provide strategic oversight of police records lifecycle management, including retention, security, transfer, and lawful destruction.
- Implement data-driven solutions and best-practice methodologies to resolve complex, multi-variable operational challenges.
- Lead transition from paper-based to paperless records management using the 80/20 efficiency model.
- Develop and implement training curricula and performance assessment modules for civilian and commissioned personnel.
- Design and implement records retention schedules balancing operational needs with statutory and legal requirements.
Records Management Liaison (General Litigation)
Office of the Attorney General
04.2014 - 10.2019
- Implemented a records retention schedule for 500+ GLD administrative and litigation case files, achieving full compliance with state and agency requirements; Transferred over 250 historical and archival records to the Records Center and TSLAC, preserving critical legal and institutional documentation for permanent retention; Developed and conducted LCMS training for 25+ staff members, improving case management efficiency and reducing record errors by an estimated 30%; Redesigned filing and records management systems, reducing document retrieval time by 60% and streamlining administrative workflow; Maintained strict confidentiality and security of sensitive case information, achieving zero breaches or compliance violations; Reviewed and updated administrative and technical policies and procedures, enhancing operational consistency, compliance, and ethical standards across the division.
- Prepared and distributed regular and special administrative reports and division-wide communications for a legal division of 30+ attorneys and support staff; coordinated and facilitated 5+ meetings per month during organizational transition periods by preparing agendas, documenting action items, implementing corrective actions, and resolving work-related issues, contributing to improved operational continuity and communication.
Administrative Assistant
Private & Public Entities
Austin, TX
06.1992 - 01.2014
- Prepared and organized legal documents for attorney review and filing.
- Developed personalized counseling plans to address individual client needs and goals.
- Drafted and reviewed legal documents, ensuring compliance with regulations.
- Maintained case files and records, improving information retrieval efficiency.
- Coordinated office operations to ensure efficiency and productivity across departments.
- Managed scheduling, optimizing staff availability and resource allocation.
- Managed multi-line phone system to efficiently handle incoming calls and direct inquiries to appropriate personnel.
- Throughout my historical employment, the majority of work consisted of administrative support roles until the last 10 years when I was afforded the opportunities to create new positions.
Education
Master's in Public Administration -
University of Phoenix
San Antonio, TX12.2011
Bachelor of Science - Criminal Justice
University of Phoenix
Austin, TX12.2009
Associate in Paralegal Studies - undefined
National Paralegal College
Phoenix, AZ06.2010
Skills
- Statutory law interpretation
- Budget management
- Effective communication
- Information confidentiality
- Analytical reporting skills
- Employee growth initiatives
- Contract management skills
- Effective team leadership
- Performance metrics
- Compliance management
- Project coordination
- Skill development
Accomplishments
- Received Commendation in 2023 for my role in completing the build of the used Records Management System.
- Recognized by community stakeholders for excellent and effective communication skills, along with providing timely responses to sensitive requests.
Certification
Texas Department of Public Safety - Criminal Justice Practitioner Recertification, 2026
PRI Management - Leadership Trilogy, 2025
Languages
Spanish
Professional Working
Timeline
Records Compliance Coordinator
Kyle Police Department
12.2019 - 11.2025
Records Management Liaison (General Litigation)
Office of the Attorney General
04.2014 - 10.2019
Administrative Assistant
Private & Public Entities
06.1992 - 01.2014
Bachelor of Science - Criminal Justice
University of Phoenix
Associate in Paralegal Studies - undefined
National Paralegal College
Master's in Public Administration -
University of Phoenix
Community Involvement
- Kyle Police Department, Peer Support Team, 2021-2025
- Kyle Law Enforcement Association, Treasurer, 2019-2025
- Kyle Citizen Police Academy Alumni Association, Secretary, 2024
- Kyle Citizen Police Academy Alumni Association, Vice-President, 2022
- Kyle Citizen Police Academy Alumni Association, Sergeant-at-Arms, 2021
- Kyle Citizen Police Academy Alumni Association, Founding Member/President, 2012, 2013, 2014 and 2019
- Kyle Inaugural Citizen Police Academy, Graduate, 2012
- Kyle Police Department, Internship & Volunteer, 2011-2014
- City of Kyle Leadership Academy I & II, Graduate, 2012-2011
- Alpha Phi Sigma - Eta Theta (CJA) Chapter, Member in Good Standing, 2010-Present