Maria Requena
Cocoa
Summary
Dynamic legal assistant with a proven track record at ROMAINE & NUGENT, Attorneys at Law, excelling in client confidentiality management and effective communication. Recognized for exceptional organizational skills and professionalism, I consistently ensure timely document processing and provide outstanding customer service, contributing to a seamless office environment. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
14
14
years of professional experience
Work History
Legal Assistant/Receptionist
ROMAINE & NUGENT, Attorneys at Law
Rockledge
03.2018 - Current
- Managed secure handling of client confidential information.
- Supports creation of legal contracts, deeds, and estate planning documents.
- Answered phones promptly while providing courteous customer service.
- Greeted clients upon arrival at office and provided assistance as needed.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Filed clients' legal documents in relevant courts for processing.
Receptionist
Rockledge Health and Rehabilitation
01.2016 - 02.2017
- Answering and directing telephone calls
- Imputing new patient information/ updating patient and family information
- Facilitated positive greetings for associates and guests.
- Coordinated scheduling of teleconferences.
- Ensured timely delivery of received faxes and mail.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Answered and directed incoming calls using multi-line telephone system.
Subway
02.2013 - 07.2013
- Prepares food in timely manner
- Maintains safety and sanitation standards
- Exceptional customer service
Customer Service Representative
Aaron's Sales & Lease
05.2011 - 07.2012
- In store sales
- Making customer contracts for their purchases
- Keep showroom well maintained
- Strong organization and administrative skills
- Maintain customer files and processing transactions in person and over the phone
Party hostess
Funtown
- Greeting all guests enthusiastically
- Maintain order to keep children on schedule
- Decorate party hall prior to guest arrival
Education
High School Diploma -
Bayside High School
05.2011
Skills
- Customer Service
- Computer Proficiency
- Multitasking
- Organization
- Positive Attitude
- Professionalism
- Client confidentiality management
- Administrative support
- Time management
- Attention to detail
- Effective communication
- Organizational skills
- Calendar management
- Microsoft office
- File organization
- Scheduling/Planning
- Client communication
References
Available upon request.
Key Qualifications
- Able to create a positive impression about my company through efficient and professional interactions.
- A self-motivated and disciplined individual with a strong work ethic.
- Dependable, personable, and dedicated to great customer service.
- Proficient in use of computers.
- Strong multitasking and organization.
- Positive, caring, and professional attitude.
- Fluent in Spanish.
References
References available upon request.
Timeline
Legal Assistant/Receptionist
ROMAINE & NUGENT, Attorneys at Law
03.2018 - Current
Receptionist
Rockledge Health and Rehabilitation
01.2016 - 02.2017
Subway
02.2013 - 07.2013
Customer Service Representative
Aaron's Sales & Lease
05.2011 - 07.2012
Party hostess
Funtown
High School Diploma -
Bayside High School