Maria Retiz
Lancaster,CA
Summary
Compassionate professional in community and social services, highly productive and efficient in task completion. Possess specialized skills in leadership, program development, and stakeholder engagement. Excel at communication, empathy, and problem-solving to drive positive outcomes and support community well-being.
Overview
11
11
years of professional experience
Work History
Course Materials Campus Lead
Follett Higher Education Group
Northridge, CA
08.2013 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
Volunteer
Iglesia Adventista Cristo Viene
Palmdale, CA
10.2024 - Current
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Increased awareness through email newsletters for community resources.
Education
Master of Public Administration - Public Sector Management And Leadership
California State University, Northridge
Northridge12-2024
Skills
- Fundraising
- Recordkeeping
- Report generation
- Adaptability and dependability
- Community engagement
- Public relations
- Team leadership
- Data entry
- MS office
- Project management
- Public speaking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Volunteer
Iglesia Adventista Cristo Viene
10.2024 - Current
Course Materials Campus Lead
Follett Higher Education Group
08.2013 - Current
Master of Public Administration - Public Sector Management And Leadership
California State University, Northridge
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