Maria Reyes

• Responsible for the effective management and profitable operation of the NYC and the Long Island area.
• Strong focus on operational excellence to ensure quality delivery of services to clients, associates, and candidates.
• Effective management of permanent staff, including selection, compensation, onboarding, and training & development.
• Ensuring performance objectives are achieved by restructuring, developing, implementing, and managing our strategy & processes (related to marketing/sales/recruitment/internal operations).
• Providing detailed forecasts related to billable hours, sales revenue, gross profit / net profit, expenses, and market share.
• Responsible for managing the full sales lifecycle, including;

o Planning and Engagement of New Prospects

o Client Discovery and Prospecting

o Qualifying Clients and Job Orders

o Proposing Solutions and Presentations

o Resolving Client's Concerns/Issues

o Contract Negotiations and Closings

o Implementing and Deploying Services

• Develop new marketing initiatives to target prospects in different industries.
• Use a variety of sourcing techniques to identify clients (Job Boards, LinkedIn, Internal Databases, Salesforce, Networking Events, Business Expos, Referrals, etc.).
• Proactively market/key skill candidates into prospective clients and existing clients.
• Built customer confidence by actively listening to concerns and giving appropriate feedback.
• Developed overall branch strategies and tactics to achieve sales and service and operational performance goals.
• Answered customer questions and addressed problems and complaints in person and via phone.
• Built strong relationships with top customers and prospects and generated a robust sales pipeline.
• Maintained professional standards in sales and customer relationships and generated leads from internal and external sources.
• Conducted interviews, made hiring decisions matching appropriate skill level to job and evaluated team member performance.

• Coordinated recruitment, interviewing and hiring for HR, Customer Service, Call Center, Receptionist, Hospitality, Manufacturing, and warehouse positions to keep talent acquisition aligned with program targets and business requirements.
• Recruited applicants actively nationwide via multiple channels and for wide-ranging positions.
• Established and deepened partnerships with third-party organizations such as recruitment agencies to maintain a strong pipeline of high-quality candidates.
• Handled management tasks involved with client schedules.
• Negotiated contract terms to maintain favorable working conditions and compensation for clients.
• Created campaigns to develop and market clients' brands.
• Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
• Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
• Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
• Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
• Advertised and promoted open positions using social media and digital marketing procedures.
• Utilized internal recruiting systems (iCIMS) to record, update and track all candidate progress.
• Attended career fairs and networking events to help fill openings and build candidate pipeline.

• Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
• Explained job duties, compensation and benefits to potential candidates.
• Advertised and promoted open positions using social media and digital marketing procedures.
• Created and maintained positive relationships with hiring managers and HR business partners.
• Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
• Facilitated job application processes for qualified candidates.
• Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
• Provided hiring status updates to HR and managers for comprehensive oversight.
• Participated in local job fairs and recruitment events for prospective hiring.
• Attended career fairs and networking events to help fill openings and build candidate pipeline.
• Interviewed job applicants to obtain information on work history, education or job skills.