Maria Reyes

- Maintain detailed, organized records of all case-related documents, such as medical reports, police reports, insurance correspondence, and client statements.

- Offer empathy and support to clients who may be going through difficult times due to their injuries.

- Act as a liaison between the client, attorneys, medical professionals, insurance companies, and other involved parties.

- Ensuring clients feel supported, informed, and well-represented throughout the legal process, leading to high levels of client satisfaction and positive reviews.

- Keep clients informed throughout the process, explaining legal jargon, timelines, and what to expect.

- Schedule meetings between the attorney and clients, including follow-up appointments, initial consultations, and strategy sessions.

- I excel in handling a high caseload while maintaining quality and attention to detail."

• Schedule patients appointments
• Verified car and health insurances
• I do therapies to patients as well like shock wave, laser, EMS and water bed.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Streamlined office operations for improved productivity with effective organization and communication skills.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Increased guest retention by maintaining a welcoming and organized reception area.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.

• Documented each patient case with updates in computer system.
• Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Communicated with physicians to provide updates on patient care.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.