Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Maria Richards

Eugene,OR

Summary

Dynamic and dedicated professional with extensive experience at Walmart Supercenter, excelling in customer service and cash handling. Known for enhancing customer satisfaction and promoting store sales through effective communication and empathy. Proven ability to maintain a clean environment and support team morale, ensuring operational efficiency and a positive shopping experience.

Work History

Cashier

Walmart Supercenter West 11th Eugene ,Oregon
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Increased sales of promotional items by informing customers about current offers.
  • Enhanced shopping experience, provided product information and location assistance.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Elderly Caregiver

Brian Delaney Foster Home
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
  • Provided transportation services for clients to attend medical appointments or engage in community activities safely.
  • Improved elderly residents' quality of life by providing compassionate daily care and companionship.
  • Enhanced residents' day-to-day experiences by listening to their stories and providing companionship.
  • Enhanced communication with family members, keeping them informed about health and well-being of their loved ones.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Facilitated mobility, aiding residents in moving around to promote physical health.
  • Maintained clean and safe living environments, significantly reducing risk of falls and infections.

Housekeeper

Healthcare Services Group
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Education

S.P.P.T.I.
Sorsogon Philippines
03.1982

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Cash handling

Timeline

Cashier

Walmart Supercenter West 11th Eugene ,Oregon

Elderly Caregiver

Brian Delaney Foster Home

Housekeeper

Healthcare Services Group

S.P.P.T.I.
Maria Richards