Maria Rivas
Miami,FL
Summary
Office Manager and customer service with 8 years experience. Authorized to work in the US for any employer
Overview
10
10
years of professional experience
Work History
Office Manager
Healthy Smiles
01.2020 - 02.2022
- Claims, Dental insurance, Treatment plan, Financial agreement, Daily report, Payment, Payroll, Aging report, Management
- Recruits, supervises, trains, and disciplines staff, and prepares performance reports.
- Manages day-to-day activities of personnel to ensure the timely registration of patients, accurate data entry of patient biographical and financial information, and proper payment collection.
- Reviews records to ensure that each patient was properly verified for insurance purposes and that proper information was written on each patient’s chart prior to clinic date.
- Serves as department expert on registration, insurance verifications, and documentation guidelines.
Office Manager
Navarro Dental Group
07.2022 - Current
- Management of all financial aspects of a practice, Scheduling of client appointments, Supervision and appointment of staff, Managing insurance claims, Taking care of marketing and public relations, Implementing procedures and policies, Collection, Aging Report, Insurance payment
Manager
Dental specialist doral
05.2018 - 01.2020
- Manager /treatment coordinator, Check in and out patients, Scheduling patient appointments, Payroll, Treatment plan presentation, Financial treatment plan options (care credit, lending club, etc.), Collecting payments, Verify and confirm dental insurances PPO, Office work, scanning, filling documents, medical record, Managing insurance claims
Treatment Coordinator
Dental family Escobar DDS
01.2017 - 05.2018
- Greet patients, Answer phone calls and direct call to appropriate staff, Schedules new and existing patient and confirm patient appointment, checkup and physician referrals (dentrix software), Educates patients on office policies, Receive insurance co-pay payments and post amounts paid to patient accounts, Maintains front office and reception area appearance, Calling insurance companies and verifying eligibility for HMO & PPO, Inform patients of financial treatment plan options, Presenting treatments plan
Customer Service
Jcpeney
01.2015 - 01.2016
- Cashier, Customer payment, Credit card customer applications, Complaints customer
Education
Florida National University
Hialeah, FLCatholic University
Managua, NISkills
- Microsoft Word and Excel
- Front Page
- HTML
- Internet
- Scheduling
- Customer service
- Registration
- Payroll
- Word
- Training
- Dentrix
- Spanish
- English
- Office Manager Experience
- Multilingual
- Office Administration
- Eaglesoft
- Accounts Payable
- Management
- Office management
- Front desk
- Customer service
- Cash register
- Medical records
- Accounts payable
Timeline
Office Manager
Navarro Dental Group
07.2022 - Current
Office Manager
Healthy Smiles
01.2020 - 02.2022
Manager
Dental specialist doral
05.2018 - 01.2020
Treatment Coordinator
Dental family Escobar DDS
01.2017 - 05.2018
Customer Service
Jcpeney
01.2015 - 01.2016
Florida National University
Catholic University
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