Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Maria Rivera

Miami Gardens,FL

Summary

MEDICAL ASSISTANT ALLEN SCHOOL INC

.Knowledge, Skills & Abilities General office skills (10+ years

.Customer Service -Referrals Data Entry-Written correspondence Versatile medical assistant possessing first-rate communication skills and personable demeanor demonstrated across 10 years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 10+ years of relevant work experience to the team. Reliable employee seeking medical assistant/medical officer manager position. Offering excellent communication and good judgment. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in [Software].

Overview

11
11
years of professional experience

Work History

Medical Office Assistant

AHF
Miami Beach, FL
04.2021 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Used Phreesia, EMR AND E-script to schedule appointments for doctor visits and procedures.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues.
  • Improved timely payment of bills by developing flexible payment plans for patients.
  • Audited customer files to verify medical necessity and satisfaction of coverage criteria.
  • Prepared and administered medications to alleviate patient symptoms.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Answered phone calls and messages for 3-physicians and Aids health care medical facility, scheduling appointments and handling patient inquiries.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Registered and verified patient records before triage with most up-to-date information.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Received and routed laboratory results to correct clinical staff members.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Managed financial documentations such as expense reports and invoices.
  • Increased office productivity by transcribing daily meetings and appointments and implementing organizational systems for documents.

Medical Assistant

Ventre Medical Associates
Fort Lauderdale, FL
04.2020 - 09.2020
  • Administrative as well as clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front-desk tasks also obtain all patient medical data and vital signs (i.e., temperature, blood pressure, and
  • Pulse), Record data in EHR and communicate patient concerns with physician
  • Under physician approval, verify, and transcribe all patient medical prescriptions to pharmacist
  • Administer medication and immunizations.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Tested and recorded blood glucose levels.
  • Prepared initial patient charts for admission.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Compiled necessary documents for surgical billing packages.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Used Phreesia, EMR and CPS E-SCRIPT program to schedule appointments for doctor visits and procedures.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues.

Outreach Coordinator

MIAMI BEACH COMMUNITY HEALTH CENTER
Miami Beach, FL
11.2014 - 03.2020
  • To assist and aid in obtaining child care assistance as well as children and family social services, medical insurance, housing, and food banks and other community based services needed.
  • Initiated and coordinated visits by influential persons and community groups for marketing exposure.
  • Developed network relationships with industry professionals to enhance community awareness and promote services.
  • Conducted community workshops to promote different programs and educate public on available services.
  • Connected individuals with available and relevant resources.
  • Acted as main point of contact between management, clinical staffs and external community.
  • Documented and analyzed performance of different programs in order to make proactive decisions about services.

Medical Secretary

JACKSON HOSPITAL
Miami, FL
01.2005 - 01.2008
  • Supports and Represents physicians by screening incoming telephone calls; recording and transmitting messages; screening and sorting mail, documents, and telephone calls; scheduling patient appointments (surgical, diagnostic therapy and other procedures/treatments)
  • Obtains and verifies necessary demographic and insurance information
  • Registers patients and enters data into scheduling systems
  • Maintains records and accounts
  • Scheduling patient consultation, M.R.I, CT, Radiation ,arranging other referrals; billing patients and third-party payers; controlling accounts receivables; Produces information by transcribing dictation, preparing medical reports and summaries transcribing patient histories, operative notes, manuscripts, and correspondence; maintaining office files and patient records
  • Billing and coding, insurance verification and authorization, input ICD-9 Codes, prep patient for anesthesia administration before Radiation.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Registered new patients in electronic medical records prior to appointment scheduling.

Education

Bachelor of Arts - Business Administration

San Francisco State University
San Francisco, CA
2013

Skills

  • Healthcare Coding
  • Data Entry Software
  • Specimen Collection
  • Patient Screening
  • Medical Records Maintenance
  • Insurance Billing Procedures
  • Physician assistance
  • Payment collection and processing
  • Transcription of medical notes

Accomplishments

  • Patient charting -Filing and faxing (5 years)
  • Insurance Coordinator (7 years)
  • Billing and coding specialist
  • Electrocardiogram (EKG) VITAL SIGNS
  • Insurance verification
  • Billing collection technician -Accounting
  • Medical billing specialist (Radiation)
  • Navigation Assistant
  • Council for Market place (7 years)
  • Referral coordinator
  • CPT Coding
  • Hospital service Experience
  • ICD-10 (2 years)
  • ICD-9
  • Laboratory technician Experience
  • Medical Office specialist Experience
  • Medical Records technician
  • Medical scheduling specialist (3 years)
  • CPR and First Aid Certified Certified HIPPA Professional (CHP) OSHA Training Proficient in MediTouch
  • EHR Microsoft Excel
  • Medical Terminology
  • Social Work
  • Patient Care
  • Experience Administering Injections
  • ICD Coding
  • EMR systems
  • Phlebotomy

Timeline

Medical Office Assistant

AHF
04.2021 - Current

Medical Assistant

Ventre Medical Associates
04.2020 - 09.2020

Outreach Coordinator

MIAMI BEACH COMMUNITY HEALTH CENTER
11.2014 - 03.2020

Medical Secretary

JACKSON HOSPITAL
01.2005 - 01.2008

Bachelor of Arts - Business Administration

San Francisco State University

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Maria Rivera