Maria Rivera
San Bernardino,CA
Summary
Adaptable Professional experienced in navigating change and acquiring knowledge rapidly. Dynamic cashier with a proven track record of delivering exceptional customer service, effectively resolving inquiries and complaints . Demonstrated expertise in maintaining an organized and efficient checkout area, contributing to a positive shopping experience. Skilled in inventory management and product restocking, ensuring high availability. Recognized for building strong relationships with customers, enhancing loyalty and satisfaction, ultimately driving repeat
business.
Overview
2
2
Languages
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Intern
Department of public health
San Bernardino, CA
04.2026 - Current
- Obtain reports regarding assigned Health Center’s patients’ outstanding quality health and well-being measures (annual well care visits, cancer screenings, immunizations, well child visits, etc.) from the Inland Empire Health Plan (IEHP) Provider Portal and management.
- Reviewed patient charts for accuracy prior to data entry into database; utilized reports to track outstanding patient quality health measures.
- Monitored progress of patients through regular assessments.
- Reviewed daily schedule of assigned Health Center to ensure efficient patient flow.,Cross reference patient charts in EHR (Electronic Health Record) with patient data in reports discussed above.
- Review of patient’s chart for past visit information and past documentation of outreach to patient.
- Review patients’ past and upcoming appointments to evaluate outcomes and identify needed follow-up.
- Entered and maintained appointment outcome data in designated database systems with attention to accuracy.
- Prepared and submitted daily work reports detailing work progress and outcomes for management; met monthly goals and call quotas set by lead and supervisor.
- Adhere to DPH patient confidentiality policies and the Health Information Portability and Accountability Act (HIPPA) in daily duties and assignments.
Cash register
Golden pizza&wings
Rialto, California
06.2021 - 01.2023
- Rang up customers at cash register to process sales transactions.
- Operated cash register efficiently to process payments from customers accurately.
- Managed cash register transactions accurately and efficiently during busy periods.
- Monitored cash register transactions for accuracy throughout shift.
- Maintained a clean and organized checkout area to enhance the shopping experience for customers.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed inventory levels and restocked merchandise to ensure product availability.
Education
Certificate - Computer Support Specialist
San Bernardino Valley College
San Bernardino, CA 01.2026 - 11.2026
Certificate - Medical Billing & Coding
San Bernardino Valley College
San Bernardino, CA 08.2024 - 03.2025
Certificate - Medical Billing & Coding
UEI College
Riverside, CA 01.2023 - 07.2023
Options For Youth Charter School
Fontana, CASkills
- Spreadsheet tracking
- Customer service
- Verbal and written communication
- Outstanding communication skills
- Teamwork and collaboration
- Dependable and reliable
- Goal-oriented mindset
- Professionalism and etiquette
- Quick learner
Languages
Spanish
Professional
English
Professional
Timeline
Intern
Department of public health
04.2026 - Current
Certificate - Computer Support Specialist
San Bernardino Valley College
01.2026 - 11.2026
Certificate - Medical Billing & Coding
San Bernardino Valley College
08.2024 - 03.2025
Certificate - Medical Billing & Coding
UEI College
01.2023 - 07.2023
Cash register
Golden pizza&wings
06.2021 - 01.2023
Options For Youth Charter School