MARIA R. MCISAAC
Bellingham,WA
Summary
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Lead Chef/Prep Cook
Leader Block Trattoria & Bar
Ferndale, Washington
01.2024 - Current
- Prepare ingredients such as chopping vegetables-cleaning and maintaining equipment, organizing the kitchen, ensuring food is stored properly to meet safety standards, measuring spices, and portioning proteins
- Design menus, supervise kitchen staff, and ensure the quality and presentation of dishes
- Also, food safety and provides leadership to ensure a productive and harmonious kitchen environment
Housekeeper/Laundry/ Houseperson
Four Points by Sheraton
Bellingham, Washington
01.2022 - Current
- Performed daily housekeeping tasks, and cleaned to Marriott standards
- Time management orientated flexible work schedule, performed laundry tasks, and cleaned public spaces
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Communicated with customers about requests for additional supplies or cleaning services.
- Provided training to new housekeeping personnel on proper cleaning techniques and use of equipment.
- Maintained records of room status, special requests, and issues reported by guests or other departments.
Housekeeping/Dishwasher/Prep Cook
Port Ludlow Resort
Port Ludlow, Washington
01.2018 - 01.2022
- Requested supplies and equipment orders, explaining needs to managers.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Developed training materials for new hires, ensuring they were properly trained on their duties and responsibilities.
- Resolved complaints from guests related to housekeeping services promptly.
- Performed periodic deep cleaning in guest rooms as well as common areas throughout the facility.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Communicated effectively with other departments regarding guest needs or issues related to housekeeping services.
Caregiver
First Years Children’s Center
Bainbridge Island, Washington
01.2015 - 01.2016
- Assisted in the daily caretaking activities required at a daycare center, including supervision, behavior management, potty training, and general cleaning and upkeep around the center
- Worked alongside a team of assistants who implemented the classroom teacher’s daily after-school routines and activities with students ranging in age from 2 - 7
Volunteer
Habitat for Humanity
, Washington
- Volunteered my time and skills to assist in building homes with the non-profit company
- Primarily painted homes and helped in the clean-up of daily activities
- Was required to follow directions while working with a diverse team of skilled and unskilled workers, maintaining a positive attitude and showing a willingness to help in any productive way
Education
Whatcom Community College - Hospitality and Tourism Management
Whatcom Community College
Bellingham, Washington09-2022
Kingston High School -
Kingston High School
Kingston, Washington01.2018
References
- Louise DiCorpo, Instructional Assistant, Fountain Valley School District (Family Friend), 714-222-9036
- Heather Woodley, Waitress, Port Ludlow Resort (Co-Worker), 360-215-0608
- Alex Essenberg, Assistant Head Housekeeper, Four Points by Sheraton, 253-389-4981
Timeline
Lead Chef/Prep Cook
Leader Block Trattoria & Bar
01.2024 - Current
Housekeeper/Laundry/ Houseperson
Four Points by Sheraton
01.2022 - Current
Housekeeping/Dishwasher/Prep Cook
Port Ludlow Resort
01.2018 - 01.2022
Caregiver
First Years Children’s Center
01.2015 - 01.2016
Volunteer
Habitat for Humanity
Whatcom Community College - Hospitality and Tourism Management
Whatcom Community College
Kingston High School -
Kingston High School
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