Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Roberge

Saddle Brook,NJ

Summary

Accomplished Project Manager with a proven track record, adept in project planning and development, and excelling in client relations. Demonstrated ability to manage multiple projects, ensuring seamless integration and high customer satisfaction. Skilled in strategic planning and conflict resolution, consistently delivering projects that meet organizational goals.

Overview

29
29
years of professional experience

Work History

Preschool Teacher

Academy Of Our Lady
09.2018 - Current
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Supported children''s social and emotional growth by implementing creative play opportunities and group activities.
  • Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Encouraged children to interact with each other and participate in group activities.
  • Supervised children during in-classroom activities and on playground.

Homemaker/Primary Caregiver

Self-employeed
06.2004 - 09.2018
  • Maintained clean, safe, and well-organized environment for my children and family.
  • Provided transportation for schooling, errands, appointments, and social outings for my children.
  • Volunteered for various school fundraisers and charities such as The Book Fair, Girl Scouts of America, Academy Gives Back, and Class Parent.
  • Utilized strong communication skills to facilitate effective conversations with children, healthcare providers, and teachers.
  • Developed strong relationships with family, fostering trust, respect and open communication.
  • Managed all family finances.

Mortgage Loan Processor

The Mortgage Source
01.2003 - 06.2004
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
  • Prepared file for final clear-to-close by branch management.
  • Coordinated closing process with attorneys, title companies, and government clerks.
  • Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Improved overall organizational efficiency by maintaining accurate electronic files of all mortgage-related documents within company databases.

Telecommunications Consultant

KGM Consulting
01.2000 - 01.2003
  • Worked as a telecommunications consultant for major New York City banks and brokerage firms.
  • Conducted thorough assessments of client needs, leading to tailored recommendations and increased efficiency.
  • Collaborated with cross-functional teams to ensure seamless integration of telecommunications systems with existing infrastructure.
  • Developed comprehensive project plans for clients, resulting in successful implementation of new systems.
  • Trained end-users on new systems and technologies, fostering a smooth transition during system upgrades or implementations.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Provided ongoing support to clients through periodic reviews, addressing any concerns or questions related to their telecommunications systems.

Telecommunications Officer

JP Morgan Chase
11.1998 - 01.2000
  • Managed and maintained telecommunications equipment on trading floors and back offices.
  • Played a pivotal role in the successful completion of several high-profile installation projects by providing technical expertise and dedicated support throughout each phase.
  • Provided expert guidance for telecommunications projects from inception through completion, resulting in successful deployments that met timeframes and budgets.
  • Coordinated installation of new users and relocations of existing users.
  • Collaborated with cross-functional teams to develop and execute comprehensive project plans.
  • Provided training to end users to enhance use and understanding of telecommunication systems.
  • Responded to service requests during and after business hours.


Project Manager

IPC Systems
07.1995 - 11.1998
  • Planning and implementation of IPC turret systems, NICE recording, and Nortel PBX systems.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Reviewed contracts, offered system configuration and implementation recommendations, submitted material orders and billing, scheduled deliveries.
  • Created spreadsheets for station installation and financial budgeting.
  • Coordinated and managed field installation support team as well as all integrated systems installations.
  • Conducted station reviews, set up and documented system testing, coordinated and assisted with user training and provided post installation procedures.
  • Managed financial reconciliation post installation.
  • Meet with client post installation to ensure satisfaction and hand off to client services representative.


Education

No Degree - Marketing

College of Staten Island of The City University of New York
Staten Island, NY

High School Diploma -

New Dorp High School
Staten Island, NY
06.1983

Skills

  • Project Management
  • Project planning and development
  • Project Scheduling
  • Client Relations
  • Document Management
  • Staff Management
  • Work flow planning
  • Detail Oriented
  • Conflict Resolution
  • Strategic Planning

Timeline

Preschool Teacher

Academy Of Our Lady
09.2018 - Current

Homemaker/Primary Caregiver

Self-employeed
06.2004 - 09.2018

Mortgage Loan Processor

The Mortgage Source
01.2003 - 06.2004

Telecommunications Consultant

KGM Consulting
01.2000 - 01.2003

Telecommunications Officer

JP Morgan Chase
11.1998 - 01.2000

Project Manager

IPC Systems
07.1995 - 11.1998

No Degree - Marketing

College of Staten Island of The City University of New York

High School Diploma -

New Dorp High School

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Maria Roberge