Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Roberts

Tolleson,AZ

Summary

Seeking a career opportunity where I can make good use of my work experience while also growing my skills as I am accomplishing career and company goals. I have knowledge of Business skills, administrative responsibilities, systems and procedures. Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Intake Specialist (Bilingual)

The Matian Law Firm
Phoenix, AZ
11.2022 - Current

Immigration Paralegal

Alcock and Associates
Phoenix, AZ
03.2022 - 11.2022

Bilingual Customer Service Representative

American Family Insurance
Remote
01.2021 - 09.2021

Fuel Tax Agent

Transport Carrier Services (TCS)
Phoenix, AZ
09.2018 - 06.2020

Worker's Compensation Legal Secretary

Law Offices of Blomberg, Benson & Garrett
Rancho Cucamonga, CA
04.2017 - 03.2018

Clinical Services Clerk

Yavapai County Community Health Services
Prescott, AZ
05.2015 - 10.2016

Education

Some college in General Studies -

Spokane Falls Community College
06.2010

Certificate in Business Occupations -

Curlew Job Corp CCC
11.1994

High school diploma in GED -

Colville Community College
01.1994

Skills

  • Excellent at meeting deadlines
  • Problem Solving
  • Team Player
  • Fast and Active Learner
  • Multi-tasking
  • Excellent at maintaining confidentiality
  • Detailed Oriented
  • Organization and Time Management
  • Data Entry
  • Word processing
  • Typing 55 wpm
  • Tax Experience
  • Proofreading
  • Workers' Compensation
  • Administrative experience
  • Call center
  • Eligibility Review
  • Intake Assessment
  • Critical Thinking Skills
  • Conflict Mediation
  • Progress Reporting
  • Empathic Communication
  • Group and Individual Instruction
  • Case Management
  • Research and Analysis
  • Multi-Line Phone Operations
  • Continuous Process Improvement
  • Compliance
  • Petition Coordination
  • Visa Procedures Understanding
  • Litigation Support
  • Expertise in Legal Proceedings
  • Attorney Support
  • Legal Research Skills
  • Business operations knowledge
  • Verbal and written communication
  • Document Translation
  • Fluent in Spanish
  • Client Services
  • Live interpretations
  • Legal Document Preparation
  • Proficient in MS Office
  • Legal research skills
  • Client Communication
  • Administrative Support
  • Troubleshooting complex problems

Languages

Spanish
Native/ Bilingual

Timeline

Intake Specialist (Bilingual)

The Matian Law Firm
11.2022 - Current

Immigration Paralegal

Alcock and Associates
03.2022 - 11.2022

Bilingual Customer Service Representative

American Family Insurance
01.2021 - 09.2021

Fuel Tax Agent

Transport Carrier Services (TCS)
09.2018 - 06.2020

Worker's Compensation Legal Secretary

Law Offices of Blomberg, Benson & Garrett
04.2017 - 03.2018

Clinical Services Clerk

Yavapai County Community Health Services
05.2015 - 10.2016

Some college in General Studies -

Spokane Falls Community College

Certificate in Business Occupations -

Curlew Job Corp CCC

High school diploma in GED -

Colville Community College
Maria Roberts