Maria Rocha

• Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
• Handled payroll duties accurately ensuring all employees received their paychecks on time.
• Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
• Reviewed files, records and other documents to obtain information to respond to requests.

Supervised 10-20 employee, employee scheduling, check rooms, clean room,s laundry, inventory

• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.