Summary
Overview
Work History
Skills
Bilingual:
Timeline
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Maria Rodriguez

Riverside,CA

Summary

Customer-oriented General Manager focused on increasing revenues and expanding gross margin. Adaptive with the ability to empower a team to consistently execute and complete multiple projects in high sales environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational awareness. Collaborative leader with dedication to partnering with coworkers to promote an engaged, inspired work culture. Documented strengths in building and maintaining relationships with a diverse range of team members in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals.

Overview

20
20
years of professional experience

Work History

General Manager

Tory Burch
05.2018 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Exceeded company targets consistently through proactive monitoring of KPIs and provided thoughtful guidance to resolve challenges in productivity when needed.
  • Managed budget implementations, employee reviews, training, schedules
  • Monitored financial performance and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, company procedures, operational excellence and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

General Manager

Ann Taylor Inc.
10.2010 - 04.2018


  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Trained all employees on proper protocols, customer service and visual presentation standards.
  • Interacted well with customers to build connections and nurture relationships.

Store Director

Victoria Secret
02.2004 - 10.2010
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reported to district manager regarding store and staff issues, financial goals and sales.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Led a team of employees in daily tasks, providing ongoing training and mentoring for their professional growth.
  • Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Skills

  • Verbal and Written Communication
  • Hiring, Recruiting, Training and Development
  • Human Resource Leadership
  • Succession Planning
  • Strategic Planning
  • Employee Scheduling
  • Administrative Skills
  • Inventory Control
  • Performance Evaluations
  • Analytical Skills
  • Change Implementation
  • Staff Motivation
  • Profit and Loss

Bilingual:

English/Spanish

Timeline

General Manager

Tory Burch
05.2018 - Current

General Manager

Ann Taylor Inc.
10.2010 - 04.2018

Store Director

Victoria Secret
02.2004 - 10.2010

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Maria Rodriguez